Virtacore Systems Inc - Sales Engineers Resume Example

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Jack Carter
Results-driven, resourceful Information technology professional with over 10 years of sales, business development, engineering, integrating and management of business. Solid expertise in cloud computing positioning, strategy consulting, supporting enterprize network operations, virtualization, disaster recovery, connectivity, security, storage, and Internet services. Intuitive and analytical, assessing complex system requirements and developing quality business focused solutions.
Over 10 years of customer facing management experience and able to collaborate with cross functional teams. Outstanding dedication to customer service and client relations. Solutions-focused leader, adept at maintaining customer relationships through the sales and implementations process. In-depth knowledge of networking systems, architectures and platforms. Solid management skills, able to build a solid IT Team, comfortable interfacing with all levels of customers and management.

Accomplished and energetic information technology professional with a solid history of achievement. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include technical sales, IT consulting and information technology management.

  • Customer and Personal Service
  • Complex Problem Solving
  • Coordination
  • Negotiation
  • Sales and Marketing
  • Engineering and Technology
  • Troubleshooting
  • Active Listening
  • Critical Thinking
  • Judgment and Decision Making
Sales Engineers 04/2012 to Present
Virtacore Systems Inc

  • Collaborate with sales teams to understand customer requirements, to promote the sale of company products, and to provide sales support.
  • Develop, present, or respond to proposals for specific customer requirements, including request for proposal responses and industry-specific solutions.
  • Verify stability, interoperability, portability, security, or scalability of system architecture.
  • Communicate with staff or clients to understand specific system requirements.
  • Provide advice on project costs, design concepts, or design changes.
  • Document design specifications, installation instructions, and other system-related information.
  • Evaluate current or emerging technologies to consider factors such as cost, portability, compatibility, or usability
Account management 07/2006 to 04/2012
Business Engineering Inc. Health care IT Reston, VA
  • Provided virtual CTO service to managed services customers, providing IT direction through business initiatives and efficient cost effective IT services Ensure best practices are incorporated in the delivery of all IT service solutions, providing regular customer system assessments and strategic insight in planning for future technology needs of our customers.
  • Proactively sold, closed managed services agreements increasing overall monthly reoccurring revenue.
  • Mined existing customer for managed services upgrade, and IT project work using customer facing IT business reviews.
  • Manage staff  of 12, preparing work schedules and assigning specific duties.
  • Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
  • Manage project execution to ensure adherence to budget, schedule, and scope.
  • Direct or coordinate activities of project personnel.
Network and Computer Systems Administrators 02/2005 to 06/2006
Clinical Care Options, LLC Reston, VA
  • Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
  • Perform data backups and disaster recovery operations.
  • Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
  • Plan, coordinate, and implement network security measures to protect data, software, and hardware.
  • Maintain an inventory of parts for emergency repairs.
  • Train people in computer system use.
  • Coordinate with vendors and with company personnel to facilitate purchases.
Computer Systems Engineers/Architects 10/2004 to 02/2005, Virginia Data Centers Chantilly, VA
  • Managed team of technicians providing 24x7 365 support for a major US retail web site including.
  • Infrastructure project management, OS Support, server break fix, automated Linux OS builds, Cisco switch/router trouble shooting and repair, HP Server repair, Data Center capacity planning, facilities management, vendor / contractor management, disaster recovery, technical management, electrical distribution, PDU's, UPS's, Fire detection systems, fire suppression systems, and diesel generator sets.
Network Engineer/ Network Administrator/Systems Administrator 04/1999 to 10/2004
IBM Business Consulting Service, Federal Service Practice PricewaterhouseCoopers Consulting LLC Fairfax, VA
  • Provided comprehensive support for internal IT LAN/WAN infrastructure projects, focusing on network administration, migrations, security access, and backup/storage and disaster recovery.
  • Lead and contribute to client-driven (federal agencies) development projects by supporting client servers, web sites, applications, and user access.
  • Led major network infrastructure projects while administering mission-critical servers, switches, and UPS's, ensuring optimal uptime.
  • Used common network tools to view and repair problems and assisted in creation of daily checklist.
  • Built, supported and hardened Windows 2000/NT4 servers, optimizing performance and security.
Helpdesk Supervisor/Senior Helpdesk Technician 04/1999 to 08/2001
  • Delivered Tier III on-site and phone support for over 3000 users, resolving hardware,.
  • software, network connectivity, VPN remote access and associated peripheral issues.
  • Hired, managed, trained and mentored Helpdesk staff of 10-12 in all aspects of desk side hardware and software support in a high pressure-consulting environment.
  • Provided upper management with support matrixes and reporting, as needed using centervue supervisor software.
  • Customized Helpdesk ticketing system to streamline support response and facilitate supply matrix reporting.
  • Established mentoring and training program to assist newly hired technicians.
Owner, Operations and Service Manager 12/1986 to 03/1999
Paragon Productions, Inc Warrenton, VA
  • Presided over daily operations for firm, providing customers with computer repair service and custom audio/video system support.
  • Directed client projects, building and maintaining solid client relations.
  • Controlled budget and managed all company staff/contractors, including computer and electronics technicians.
  • Managed staff of eight including independent contractors.
Strayer University - Manassas, VA
Microsoft Certified Systems Engineer -MCSE since 2001 Microsoft Certified Professional -MCP since 2000 Cisco Certified Network Associate- CCNA since 2001 VMware Sales professional -Current: Northern Virginia Community College - Annandale, VA Completed some coursework toward computer information systems degree.

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About this resume

Sales Engineers FROM Chantilly , Virginia RESUME

This is a resume for a Sales Engineers in Chantilly, Virginia with experience working for such companies as Virtacore Systems Inc and Business Engineering Inc Health care IT. The grade for this resume is 0 and is one of hundreds of Sales Engineers resumes available on our site for free. Use these resumes as templates to get help creating the best Sales Engineers resume.

School Attended
Strayer University