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Time Warner Cable Business Class - Sales Engineering Manager Resume Example

Addison Kelly
Experienced Business Sales Engineering Leader: Over 30 years in detailed Telecommunications Sales, Engineering in various telecommunications technologies and architectures deploying fiber, copper, and wireless, networks for Fortune 500 to 50 companies regionally, nationally, and globally. 
  • Deep Technical Background: Strong and successful ability to communicate and collaborate at a technical level through C level, areas such as: Disaster Recovery and Business Continuity, Managed, Hosted, and Network Services,  
  • Sales Background: Experience as a global and national strategic Account Manager, determine needs assessment through final design and testing, and cost analysis.
  • Established sales and engineering leader and mentor.
  • Experienced at building long-term relationships / partnerships.
Sales Engineering Manager 01/2013 to Present
Time Warner Cable Business Class Coppell, Tx
  • Hire, lead, develop and mentor sales and sales support
  • Foster a culture that retains and develops effective Sales and Sales Engineers.
  • Enthusiastically involved in preparing and presenting internal and customer influencer, decision maker, and executive level presentations.
  • Provide reporting to Executive Management on statistics of the Sales Engineering team Manage day-to-day sales and back office issues with Engineering, Product Management, and Sales Support.
  • Create training materials that accelerate the development of the sales teams in the areas of product knowledge and positioning, as well as enhance the understanding of service delivery for Project Managers, Project Coordinators, and Sales Support Specialists.
  • Partner with Sales management to drive revenue, determine appropriate resource allocation, identify gaps in sales enablement strategies and work with sales management to address those gaps.
  • Maintain knowledge of competitive landscape in order to effectively po.
Senior Sales Engineer III 05/2011 to 01/2013
XO Communications Dallas, Texas
  • Strategic sales utilizing XO's broad platform of access and services to the largest telecom accounts including Ethernet, MPLS, DIA, Managed platforms, Cloud Security and Private and Cloud VoIP (SIP), LMDS radio, and Private Line.
  • Customer consulting design to include a wide variety of services coexisting with Cisco MPLS/Routing, Ciena 4200 for 10G transport and multiplexing, Fluke/Visual probes and software, Hatteras and Adtran CPE.
  • Responsible for building carrier partner relationships for wholesale access.
  • Partner with Indirect resale channel Manage Type II carrier last mile design and pricing requests Sales and sales management mentoring and weekly training.
Senior Sales Engineer III 01/2008 to 05/2011
Time Warner Coppell, Tx
  • Sell into Agent / VAR, Carrier Wholesale, Enterprise / Strategic and SMB Regional Sales for Fiber and DOCSIS: Dedicated Internet Access, Metro Ethernet (for Enterprise and Mobile or Cell Tower Backhaul), Voice, and Video design and customer consulting Responsible for complete design of all customer business networks to include data and voice components Team with Marketing and Engineering groups to increase communications Manage Sales Training to include creation of training program for team of 45 sales team personnel; responsible for training sales teams at annual sales kickoff meeting.
  • Awarded Top Honors Sales Support Award 2010 Awarded Top Honors Sales Support Award 2011 Awarded VIP of the Year 2011 for Sales Support.
Technical Solutions Specialist Senior Sales Engi 01/2003 to 01/2008
Verizon Business Richardson, Tx
  • Managed and directed all Sales Engineering activities for Hewlett-Packard and Computer Sciences Corporation globally including product management and global network design to include routers, switches, SONET, and WDM equipment and services to include Metro Ethernet access.
  • Managed the sales for Core Voice Solutions for the Texas Branch Office growing the branches number from $6 Million to $10 Million in sales.
  • Designed and sold Advanced Ethernet optical, SONET, and MPLS solutions to CSC blowing $9 Million quota finishing at $25 Million.
  • Designed and sold $3.3 Million 16 Node SONET Ring in New York City for Bank of America.
  • Specialize in providing ROI incentivized selling methods for various platforms to include MPLS, Carrier Ethernet, SONET, DWDM, and other local and LD services.
  • Project manage core deployment of ULH and metro deployments.
  • Customers include HP, CSC, IBM, Hewlett Packard, EDS, BAE Systems, Bank of America, Bell Helicopter/Textro.
Major Account Manager 01/2002 to 01/2003
The Planet Dallas, Texas
  • Sell and account manage large enterprise customers for computer systems data center services such as co-location, advanced web hosting, and bandwidth access to private and public data networks.
  • Manage financials for each account to include up front sales negotiations through sale and implementation as well as post sale credit accounting and invoicing.
  • Responsible for building an outside reseller program.
Senior Account Executive 01/2002 to 01/2002
Butler Telecom Irving, Texas
  • Won local deal for providing Cingular Wireless technical support for cellular build-out.
  • Responsible for a teaming agreement with TRW Systems in Arizona.
  • Responsible for regional management of outsourcing and network assessment sales in the western United States for telephone companies, service providers, and enterprise users.
Senior Account Manager 01/1999 to 01/2002
ADC Telecommunications Irving, Texas
  • Increased sales from $1.5 million to $8.5 million in the North Texas territory.
  • Responsible for winning wireless OEM business by Motorola and Ericsson worldwide as Ericsson and Motorola National Account Manager.
  • Closed a record $32 Million deal with Ericsson to provide wireless base station technical products.
  • Century Club Awards for the years 1999 and 2000.
  • Quota obtainment: Year 1999=119%, Year 2000=144%, Year 2001=108%.
  • Holden Advanced Power Based Selling Program award recipient.
  • Built and maintained channel activity in the Texas area to include all major telephone companies, distributors, and value added resellers.
  • In addition to the channel, promoted product sales directly to Enterprise businesses.
Senior Sales Engineer 01/1994 to 01/1999
ADC Telecommunications Irving, Texas
  • Maintained relationship with GTE/Verizon and regional resale (VAR) and direct customers.
  • Designed and sold large voice, data,, and video fiber optic networks such as GAATN (Greater Austin Area Telecommunications Network) and introduced and sold products through GTE and local resellers.
  • Work with customers to include GTE and Enterprise customers with problem isolation utilizing equipment such as OTDRs and Network Analyzers.
Senior Data Sales Engineer 01/1993 to 01/1994
GTE Irving, Texas
  • Design and sold voice, video, and data networks directly to end customers in the Texas area.
  • Designed and quoted IP and IPX networks including router, LAN hub, DSU, PABX, and video codec equipment.
  • Rented Network General Sniffer equipment when needed in order to set a baseline of customer traffic in order to design replacement or network augmentation.
Research and Development Manager 01/1990 to 01/1992
PageNet Plano, Texas
  • Created a corporate IP Cisco LAN/WAN network system for the internal 125 plus locations deploying IGRP in a distributed interconnected multi- regional multi-hub and spoke architecture.
  • Developed all network management products for monitoring and resolution.
  • Managed the design and installation teams for rollout.
  • Designed and built the Network Operations Center (NOC) and Lab.
Marketing Manager 01/1988 to 01/1990
Southwest Network Services Cisco Austin, Texas
  • Created and authored company's first proactive offsite customer network manageable products still in use today: ProWatch I, II, and III.
  • Utilized hardware tools as necessary to determine network faults Designed and managed Product Development Lab for new and existing hardware.
High School Diploma: Jesuit College Prep - Dallas, Tx
Computer Science Engineering / Electrical Engineering University of Texas at Austin/Arlington - Arlington, Tx
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This is a real resume for a Sales Engineering Manager in CANA, Virginia with experience working for such companies as Time Warner Cable Business Class, Xo Communications, Time Warner. This is one of the hundreds of Sales Engineering Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Sales Engineering Manager resume.

Previous Companies:

  • Time Warner Cable Business Class
  • XO Communications
  • Time Warner

Previous Job Positions:

  • Sales Engineering Manager
  • Senior Sales Engineer III
  • Technical Solutions Specialist Senior Sales Engi
  • Major Account Manager
  • Senior Account Executive


  • Jesuit College Prep
  • University of Texas at Austin/Arlington

Level of Education:

  • High School Diploma

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