Macys - Sales Coordinator Resume Example

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XXXX XXXXXXX XXXXXX , PELHAM , NY 10803 | (H) XXXXXXXXXXXXXX | XXXXXXXXXXXXXXXXXXXXXXX

Paisley Bryant

Summary

Hard working sales Associate who drives high sales in both slow and busy shifts. Out Going and Organized with background in Retail beauty products and Clothing. Maintains an orderly and neat store floor at all times.

Outgoing sales coordinator offering superb customer service proficiency and passion for exceeding sales goals. Results-oriented professional, specializing in coordinating our sale margins and organized Inventory in outstanding and Effective way with unique ability to relate to diverse clients and close high-dollar sales.

Skills

Customer and Personal Service
Active Listening

Service Orientation
Social Perceptiveness

Reading Comprehension
English Language

Critical Thinking
Time Management

Sales and Marketing
Transportation

Mathematics
Writing

Coordination
Complex Problem Solving

Computers and Electronics
Active Learning

Operation Monitoring
Production and Processing

Negotiation
Telecommunications

Troubleshooting

Experience

Sales Coordinator 07/2013 to Present
Macys – Wayne, NJ

Resolve customer complaints regarding sales and service.

Oversee regional and local sales managers and their staffs.

Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.

Monitor customer preferences to determine focus of sales efforts.

Advise dealers and distributors on policies and operating procedures to ensure functional effectiveness of business.

Inventory stock and reorder when inventory drops to a specified level.

Formulate pricing policies for merchandise, according to profitability requirements.

Plan and coordinate advertising campaigns and sales promotions, and prepare merchandise displays and advertising copy.

Cosmetics Sales Consultant 09/2012 to 01/2013
Macys – Shorthills, NJ

Macy's East.
Dior Counter Sales Specialist selling Dior cosmetics from skin cares to makeup to your everyday woman.
.

Sterilize equipment and clean work areas.

Examine clients' skin, using magnifying lamps or visors when necessary, to evaluate skin condition and appearance.

Demonstrate how to clean and care for skin properly and recommend skin-care regimens.

Sell makeup to clients.

Advise clients about colors and types of makeup and instruct them in makeup application techniques.

Greet customers and ascertain what each customer wants or needs.

Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.

Sales Specialist 12/2011 to 01/2012
Century 21 Department Store – Morristown, NJ

Specialize in selling cosmetics for brands called Estee Lauder, Lancome and Clinique.
Performing how to apply products on the customers, making sure they are fit for the right skin care and also specialize in colors fit for eye make up for everyday wear to night wear also selling fragrance as well from all brands.
Make sure cosmetics and fragrance department was always recover at all times.
Replenish and stock all sold items.
On slow days I recover the sales floor outside of our department from handbags to sunglasses department.

Receive and fill telephone orders for parts.

Receive payment or obtain credit authorization.

Take inventory of stock.

Sales Specialist 08/2011 to 12/2011
Kobo's Kiosk – Jersey City, NJ

Selling Electronic E-reader's at a kiosk in Newport mall New Jersey for a company called Kobo.
My duties is to get customers interested and to make sure I talk to everyone who passes to get customers interested in kobo e-readers.
I inform customers about all the features and how to use it.
People who never heard of e-readers and to people who loves to read a lot and for those who would like to become readers.
Showing customers how easy the device is and how to navigate through books, newspapers and magazines.

Sales Associate/Commission 05/2010 to 01/2011
Macy's Department Store – Short hills, NJ

Impulse selling from BCBG, Michael Coors, INC, Alfani, Calvin Clan etc.
Making sure all customers get outstanding customers service thru out the store as a sales associate; I prepare ready to wear gear in the latest styles that is wearing in the current for our clients.
We also make sure that we assist customers in out of fitting rooms until they are ready to check out.
I open and close registers counting money in the beginning and the ending of the day depending on shifts, I check off on our checklist to make sure everything was cover in closing the store, I also recovery merchandise on the selling floor in between clients so we will always attract more clients, I also make sure that everyone has a Macys card or try to open one for our great opportunities the company has to offer customers to keep then coming back to Macys.

Sales Associate/Commission 11/2009 to 03/2010
Sears Department Store – Livingston, NJ

Selling men's, women's, kids and toddler shoes on a commission base pay, fixing fixtures around the shoe department replacing or adding new footwear to the area, stocking new boxes of shoes buy sizing them from small to biggest, walking back and forth from stock room to the selling floor to meet costumers needs.
Handling Cash transactions and credit all types and along with opening store credit.
Opening and closing store registers, and recovery.

Sales Associate 04/2009 to 12/2009
Dressbarn Department Store – NJ

Run backs to and from the fitting room while making sure customers get help on the sales floor by adding on sales with accessories along with clothing, shoes, jewelry handbags sunglasses maintaining our store goal for each day by keeping up with sales.
Greeting everyone making sure they had a good shopping experience coming in and leaving out.

Cashier, Sales Associate 11/2008 to 01/2009
Macy's Department Store – Livingston, NJ

I handle all cash and credit card transactions, balanced cash draw at close of shift, frequently closed store, Recovery fitting rooms and floor levels between Accessories/ Handbag's departments.
Whenever I would get a chance as frequently as possible I would interact with customers on a daily bases, preformed best quality service and deliver outstanding customers satisfaction.

Cashier, Sales Associate 05/2008 to 06/2008
Macy's Department Store – Exton, PA

I handle all cash and credit card transactions, balanced cash draw at close of shift, frequently closed store, Recovery fitting rooms and floor levels between Handbag'/Juniors departments.
Whenever I would get a chance as frequently as possible I would interact with customers on a daily bases, preformed best quality service and deliver outstanding customers satisfaction.

Cashier, Sales Associate 05/2007 to 04/2008
Victoria Secrets Department Store – Livingston, NJ

Interact with customers making sales on the floor in the beauty department, Selling cosmetics and other beauty products.
Open store credit with Victoria Secret's credit card on great deals and savings for great customer service.
I did replenishment for counters and shelves in my area and other areas in the store.
Inventory replacing and restocking shelves also did window displays and rearrange store.
I mostly and Frequently Opened the store.

Cashier 06/2006 to 04/2007
Steve & Barry's University Sportswear – Livingston, NJ

I handle all cash and credit card transactions in department store environment.
Balanced cash draw at close of shift.
Frequently store Closings for the next day openings.
I monitored supply of women's clothing and men's inventory.
Duties included retail shelf stocking.
Recovery during store hour's offer seasons great deals.

Cashier, Prep Cook 11/2004 to 05/2006
Pepe's Pizza – Irvington, NJ

I handled all transactions, both in person and via telephone orders.
Pre-heat pizza and other cook foods, making sure the driver who delivers the food deliver to the right address and receive the correct change.
Sometimes help the cooks in the kitchen with the orders if it gets busy.
Wash and clean dishes in kitchen also clean the dining room where the tables are.

SM Specialist 01/2012 to 01/2016
Me-Ality Kiosk – Wayne, NJ

Body scanner in the Willowbrook Mall in Wayne NJ, getting customers to set up a body profile for free on the brands they like to shop from and to find the best fit for them at their favorite retail stores.
Guiding customers into the scanners to scan their body to get accurate body measurements of their lower body to see which store sells their best fit jeans or pants.
They can have a much easy time shopping for jeans and pants.
Cleaning around the kiosk, making sure paper work is filled and filed by the end of the day, making sure all devices are working at all times.

Education

Essex County College - Newark, NJ