GNC Nutrition Centers - Sales Associate Resume Example

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Dylan Allen
XXX XXXXXX XXX, Kearneysville , WV 25430
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXX
Professional Summary

Energetic and enthusiastic. Strong organizational skills.

Service oriented with good problem-solving abilities.

Responsible, ethical and committed.

Looking for a position where outgoing attitude, intuitiveness and exceptional customer service skills can be utilized.

Skills
  • Speaking:   Competent speaker with an ability to speak and write efficiently and fluently.
  • Customer and Personal Service:  An ability to communicate effectively and utilize body language skills to put a customer at ease.
  • Critical Thinking:  Encountered difficult circumstances with upset and/or hostile  applicants and customers and shown an ability to maneuver through the situation calmly and without prejudice.

  • Judgment and Decision Making:   Have been in numerous positions to make a timely  decision related to experience and common sense above company policy, and have not been corrected or reprimanded in any scenario.

  • Time Management:  Have consistently worked with a studious, expedient and swift method in completing tasks.

  • Computers and Electronics:   Have completed an Information Literacy college computer class: adept in Word, Excel and PowerPoint.
Experience
Sales Associate Apr 2013Apr 2014 GNC Nutrition Centers Martinsburg , WV

* Maintained a working knowledge of over 2000 supplements; proteins, vitamins, energy items, herbs, minerals, whole foods and all their uses.

* Studied updated material for new products and promotions daily and weekly.

* Completed GNC University, scoring 80% overall.

* Utilized customer service skills in multi-faceted aspects:  teaching customers about product, fielding questions, pacifying concerns and managing complaints; both in person and over the phone.

* Handled cash deposits and bank statements; completed deposit logs and accounted for shortages and overages.

* Conducted a monthly product rotation and evaluation of near-end-date items, marking prices down accordingly.

* Worked independently the majority of the time, as well as with another associate or manager on occasion.

* Was responsible for opening and closing the store independently.

Front Desk Associate Aug 2012Aug 2013 Golds Gym Martinsburg , WV

Utilized customer service skills:

* Greeted guests, verified membership, and fielded concerns and complaints.

* Answered questions and gave guidance and information to potential new clientele regarding facilities, management, equipment, policies and various other services.

* Responsible for paper and electronic filing system of members and guests; ensuring organization, updating and structure of all information.

* Handled cash drawer; membership purchases, product purchases and refunds.

* Created and confirmed Personal Trainer appointments. Received and transmitted messages.

* Responsible on occasion for opening and closing gym independently.






Stay at home Mom. Jan 2002Jul 2012 Self Employed Fayetteville , Ar

Did the normal daily duties of staying at home with small children.  Two girls born in two years and a school aged son.

From 2002 to 2006, was a home day care provider.

From 2006 to 2010 was a dog breeder and Horseback Riding Instructor.

Employment Placement Specialist Feb 1996Jan 2002 JB Hunt Transport Lowell , AR

Responsible for handling multiple driver applicants at a time on the phone that were in a variety of processing levels, through an often-arduous processing of applications.

Assisted drivers with information, guidance and reassurance through the application and hiring process.


Reviewed documents required to qualify potential new drivers, including credit reports, local and national criminal background checks, motor vehicle reports and also conduct medical background research.


Competent in deciphering legal and medical jargon and understand various coding.  


Called on to make logical, ethical and politically correct decisions in the hiring process when there wasn't a defined protocol for the individual situation.


Education
Associate of Applied Science : Criminal Justice Jun 2015 Blue Ridge Community and Technical College Martinsburg , WV Have completed 24 credit hours as of April 2014.
High School Diploma : General May 1987 Fayetteville High School Fayetteville , AR

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About this resume

Sales Associate FROM Kearneysville , West Virginia RESUME

This is a resume for a Sales Associate in Kearneysville, West Virginia with experience working for such companies as GNC Nutrition Centers and Golds Gym. The grade for this resume is 0 and is one of hundreds of Sales Associate resumes available on our site for free. Use these resumes as templates to get help creating the best Sales Associate resume.

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School Attended
Blue Ridge Community and Technical College