Dillards Department Store - Sales Associate Resume Example

Anna Gonzales

XXXX XXXXX XXX XXX XXX XXXXX, Yuma , AZ 85364
H: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXX

Professional Summary

Responsible employee proficient in sales and customer service. Three years in sales and customer service positions. Passionate and motivated, with a drive for excellence. Handles tasks with accuracy and efficiency.

Skills

Interpersonal communication
Planning and organization

Leadership
Active Listening

Judgment and Decision Making
Critical Thinking

Social Perceptiveness
Education and Training

Experience

Sales Associate, 11/2014 to 03/2015
Dillard's Department Store – Canton, OH

Greeted and met with customers.
Helped in selecting products for each individual client to their specific need.
In charge of inventory control, worked with cash drawers and money handling.

Resolve customer complaints regarding sales and service.

Monitor customer preferences to determine focus of sales efforts.

Hostess/Job Trainer, 08/2012 to 02/2014
Quaker Steak & Lube Restaurant – Canton, OH

Greet guests and seat them at tables or in waiting areas.

Provide guests with menus.

Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.

Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.

Answer telephone calls and respond to inquiries or transfer calls.

Take and prepare to-go orders.

Operate cash registers to accept payments for food and beverages.

Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.

Inspect dining and serving areas to ensure cleanliness and proper setup.

Receive and record patrons' dining reservations.

Assess training needs through surveys, interviews with employees, focus groups, or consultation with managers.

Develop alternative training methods if expected improvements are not seen.

Going over training procedure manuals and guides and course materials such as handouts and visual materials.

Present information using a variety of instructional techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures.

Camp Counselor/ Lifeguard, 05/2012 to 08/2012
Camp Ho Mita Koda – Newbury, OH

Enforce rules and regulations to maintain discipline and ensure safety for the children.

Administer first aid according to prescribed procedures, and notify emergency medical personnel when necessary.

Organize, lead, and promote interest in activities such as arts, crafts, sports, games, camping, and hobbies.

Greet new arrivals to activities, introducing them to other participants, explaining facility rules, and encouraging participation.

Explain principles, techniques, and safety procedures to participants in activities, and demonstrate use of materials and equipment.

Provide support for the children with their Diabetes.
Help and Monitor checking their glucose levels.

Rescue distressed persons, using rescue techniques and equipment.

Patrol or monitor swimming pools and lakes.

Maintain quality of pool water by testing chemical levels.

Warn recreational participants of inclement weather, unsafe areas, or illegal conduct.

Inspect recreational facilities for cleanliness.

Operate underwater recovery units.

Education

High School Diploma: Studied Med Tech , May 2014 Perry High School - Perry , OH
In my sophomore, junior and senior year of high school I took advanced classes through stark state college in nursing along with my normal classes.

Associate of Science: Nursing , Stark State College - Canton, OH
My expected graduation date is around fall of 2016.

Community Service

9 years of Girl Scouts
Volunteer work at a local thrift shop.
Serving meals to veterans and families at Beach City American Legion.
Collection Volunteer, Toys for Tots, 2012 and 2013

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Resume Details

This is a real resume for a Sales Associate in Yuma, Arizona with experience working for such companies as Dillards Department Store, Quaker Steak & Lube Restaurant, Camp Ho Mita Koda. This is one of the hundreds of Sales Associate resumes available on our site for free. Use these resumes as templates to get help creating the best Sales Associate resume.

Previous Companies:
Dillards Department Store
Quaker Steak & Lube Restaurant
Camp Ho Mita Koda

Previous Job Positions:
Sales Associate
Hostess
Job Trainer
Camp Counselor
Lifeguard

Schools:
Perry High School
Stark State College

Level of Education:
High School Diploma
Associate of Science

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Dillards Department Store - Sales Associate Resume Example

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