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Airport Chrysler Dodge Jeep - Sales Associate Resume Example

Alexa Coleman
Professional Summary

Highly trained Sales Associate/Manager with strong sales abilities and a successful career in both Automotive Industry and Retail facilities.  Proactive and organized with passionate commitment to first-rate customer satisfaction.  More than 10 years of experience in fast-paced automotive sales, responsible, reliable, motivated with a drive for excellence.

  • Reading Comprehension
  • Speaking
  • Customer and Personal Service
  • Monitoring
  • Coordination
  • Mathematics
  • Complex Problem Solving
  • Judgment and Decision Making
  • Negotiation
  • Persuasion
  • Time Management
  • English Language
  • Sales and Marketing
  • Instructing
  • Management of Material Resources
  • Service Orientation
  • Production and Processing
  • Learning Strategies
  • Communications and Media
  • Telecommunications
  • Equipment Maintenance
Airport Chrysler Dodge Jeep Orlando, FL Sales Associate Oct 2013Present
  • Monitor fulfillment of purchase contract terms to ensure that they are handled in a timely manner.
  • Act as an intermediary in negotiations between buyers and sellers over auto prices and settlement details and during the closing of sales.
  • Arrange customers for financing of vehicle purchases.
  • Formulate pricing policies for merchandise, according to profitability requirements.
  • Establish credit policies and operating procedures.
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
Orange Lake Resorts Kissimmee, FL Call Center Sales Apr 2013Oct 2013
  • Schedule appointments for sales representatives to meet with prospective customers or for customers to attend sales presentations.
  • Contact businesses or private individuals by telephone in order to solicit sales for goods or services.
  • Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service.
  • Explain products or services and prices, and answer questions from customers.
  • Obtain customer information such as name, address, and payment method, and enter orders into computers. Record names, addresses, purchases, and reactions of prospects contacted. Obtain names and telephone numbers of potential customers from sources such as telephone directories, magazine reply cards, and lists purchased from other organizations.
  • Answer telephone calls from potential customers who have been solicited through advertisements.
Orlando Kia Orlando, FL Internet Sales Manager Jul 2011Apr 2013
  • Greet customers and ascertain what each customer wants or needs.
  • Describe merchandise and explain operation, and care of merchandise to customers. Recommend, select, and help locate or obtain merchandise based on customer needs and desires. Answer questions regarding the store and its merchandise.
  • Compute sales prices, total purchases and receive and process cash or credit payment. Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • Sell or arrange for delivery, insurance, financing, or service contracts for merchandise. Estimate and quote trade-in allowances. Place special orders or call other stores to find desired items.
City Kia Orlando, FL Sales Manager Mar 2009Jul 2011
  • Direct, coordinate, and review activities in sales and service accounting and record keeping, and in receiving and shipping operations.
  • Resolve customer complaints regarding sales and service. Oversee regional and local sales managers and their staffs. Direct and coordinate activities involving sales of  products, services,  or other subjects of sale.
  • Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs. Determine price schedules and discount rates. Confer with potential customers regarding equipment needs and advise customers on types of equipment to purchase.
  • Review operational records and reports to project sales and determine profitability.
  • Advise dealers and distributors on policies and operating procedures to ensure functional effectiveness of business. Monitor customer preferences to determine focus of sales efforts. Visit franchised dealers to stimulate interest in establishment or expansion of leasing programs.
  • Direct, coordinate, and review activities in sales and service accounting and recordkeeping, and in receiving and shipping operations.
  • Represent company at trade association meetings to promote products.
Wyndham Vacation Resorts Orlando, FL Customer Service Agent Sep 2008Mar 2009
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing .Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
  • Solicit sales of new or additional services or products.
DeWitt Clinton H.S Bronx, NY GED Jun 1980
Achieved monthly goals, winner of numerous monthly and quarterly contests for sales attainment, obtained T.O managers position/closer.
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Resume Details

This is a real resume for a Sales Associate in Kissimmee, Florida with experience working for such companies as Airport Chrysler Dodge Jeep, Orange Lake Resorts, Orlando Kia. This is one of the hundreds of Sales Associate resumes available on our site for free. Use these resumes as templates to get help creating the best Sales Associate resume.

Previous Companies:

  • Airport Chrysler Dodge Jeep
  • Orange Lake Resorts
  • Orlando Kia

Previous Job Positions:

  • Sales Associate
  • Call Center Sales
  • Internet Sales Manager
  • Sales Manager
  • Customer Service Agent


  • DeWitt Clinton H.S

Level of Education:

  • GED

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