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Bank of America - Sales and Service Specialist Resume Example

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Joseph Clark
XXXX XXXX XXXXXX, Saint John, IN 46373
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXX
Professional Summary

Seasoned sales and service specialist with more than 25 years of experience in a fast-paced banking environment.  Excellent sales and operational skills. Track record of achieving exceptional results in selling new accounts and delivering outstanding customer service.

Skills
  • Proven sales record 
  • Goal-oriented
  • Excellent communications skills
  • Strong attention to detail 
Experience
Sales and Service Specialist Jun 2009Nov 2014 Bank of America Calumet City, IL
  • Sold bank products-Checking, Savings and Credit Cards
  • Made referrals to partners-Mortgages, Lines of Credit, Merchant Services and Payroll Services
  • Cultivated great client relationships-Listen to customers, discover their needs, then share product knowledge while making personal recommendations
  • Train and assist staff with computer usage
  • Review work done by others to check for accuracy and ensure that company policies were followed.  Report any findings to management and coach individuals on the correct procedure
Senior Relationship Banker Feb 2000Jun 2009 Bank of America Calumet City, IL
  • Prepare forms or agreements to complete the sale
  • Sold services such as annuities, mortgages and checking accounts
  • Contact prospective customers to present information and explain available services
  • Determine customers' financial service needs and make a proposal to service these needs
  • Exceeded quota for all nine years
  • Highly proficient in setting appointments
Administrative Assistant Apr 1995Feb 2000 Bank of America Calumet City, IL
  • Schedule and make appointments
  • Make photocopies of correspondence, documents and other paperwork
  • Draft and type office memos, routine correspondence and reports
  • Handle monthly expense report
  • Answer telephones and give information to callers, take messages and transfer calls to appropriate individuals 
  • Manage Treasury clients
Education
Business Administration Prairie State College Chicago Heights, IL
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Resume Details

This is a real resume for a Sales and Service Specialist in Saint John, Indiana with experience working for such companies as Bank Of America. This is one of the hundreds of Sales and Service Specialist resumes available on our site for free. Use these resumes as templates to get help creating the best Sales and Service Specialist resume.

Previous Companies:

  • Bank of America

Previous Job Positions:

  • Sales and Service Specialist
  • Senior Relationship Banker
  • Administrative Assistant

Schools:

  • Prairie State College

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