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Summit Family YMCA - Sales and Marketing Associate Resume Example

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Matthew Harris
Professional Summary:

Service-oriented Communications Generalist with 16 year background in Business, Sales, and Technology. Core competencies include various forms of communication presentation, technology proficiency, as well as, excellent leadership, people, and time management skills. Handles tasks with accuracy and efficiency.

  • Excellent Writer, Proof Reader, Editor
  • Works well in a group and independently
  • Active Listener with strong emotional intelligence
  • Critical thinker and problem solver
  • Administration and management strengths
  • MS Office Suite proficiency
  • Adobe Creative Cloud Suite proficiency
  • Quick Learner
Sales and Marketing Associate Jun 2010Aug 2013 Summit Family YMCA Newnan, GA
  • Presented membership packages and benefits to potential new members.
  • Marketed new classes to advance weekly participation and program sales.
  • Developed procedures to facilitate increased productivity within department.
  • Increased member participation by scheduling members for personal coaching.
  • Registered members for special programs and increased sales by improved communications with program facilitators and members.
  • Administered account and program changes. Balanced daily sales transactions at close of shift.
  • Researched and resolved membership issues and coordinated findings with other departments for resolution.
Department Manager, Clerk/Cashier Aug 2001Aug 2009 Safeway Inc. Flagstaff, AZ
  • Direct, plan, or implement policies, objectives, or activities of organization business to ensure continuing operations, to maximize returns on investments, or to increase productivity.
  • Serve as liaison between organization, store management, and outside locations within district.
  • Direct or coordinate activities of  department concerned with production, pricing, sales, or distribution of products.
  • Prepare or present reports concerning activities, expenses, budgets, or other items affecting businesses or program services.
  • Establish departmental responsibilities and coordinate functions among department and staff.
  • Implement corrective action plans to solve departmental problems.
  • Make presentations to store employees regarding customer service policies, programs, upcoming promotions.
UNIX Helpdesk Contractor -Lucent Technologies and IBM Global Software Feb 2001May 2001 InfoTech Resources Glen Ellyn, IL
  • Answer user inquiries regarding computer software or hardware operation to resolve problems.
  • Enter commands and observe system functioning to verify correct operations and detect errors.
  • Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
  • Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
  • Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
  • Modify and customize commercial programs for internal needs.
  • Perform data backups and disaster recovery operations.
  • Configure, monitor, and maintain email applications or virus protection software.
Lead, Helpdesk Dec 1997Nov 2000 Ross Dress for Less Newark, CA
  • Keep records or prepare reports for management concerning daily actions of staff.
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
  • Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
  • Develop training materials and procedures, or train users in the proper use of hardware or software.
  • Confer with staff, users, and management to establish requirements for new systems or modifications.
  • Perform data backups and disaster recovery operations.
  • Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
  • Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use.
  • Coordinate with vendors and with company personnel to facilitate purchases.
Bachelor of Science : Communications and Technology Oct 2015 University of Phoenix Phoenix, AZ Graduated with Honors, 3.88 GPA
Technical Writing and Creative Communications Focus
Associate of Science : Systems Administration Dec 1997 Masters Institute of Technology San Jose, CA UNIX scripting, C , Novel Netware, MSNT
Community Service:
  • Volunteer, Crossroads Church Food Ministry, 2014 -Present
  • Volunteer, Coweta Pregnancy Services 2013-2014
  • Volunteer, Gentiva Hospice Care, 2010
  • Volunteer, Habitat for Humanity, 2009
  • Volunteer Fundraiser Coordinator, Susan B. Kromer Breast Cancer Awareness, 2005-2007
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Resume Details

This is a real resume for a Sales and Marketing Associate in Newnan, Georgia with experience working for such companies as Summit Family Ymca, Safeway Inc, Infotech Resources. This is one of the hundreds of Sales and Marketing Associate resumes available on our site for free. Use these resumes as templates to get help creating the best Sales and Marketing Associate resume.

Previous Companies:

  • Summit Family YMCA
  • Safeway Inc
  • InfoTech Resources

Previous Job Positions:

  • Sales and Marketing Associate
  • Department Manager
  • Clerk
  • Cashier
  • UNIX Helpdesk Contractor Lucent Technologies and IBM Global Software


  • University of Phoenix
  • Masters Institute of Technology

Level of Education:

  • Bachelor of Science
  • Associate of Science

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