Five Star Nissan of Albany - Sales and Leasing Professional Resume Example

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Ryan Nelson
Professional Summary:

Goal-oriented Sales Professional dedicated to high levels of customer satisfaction and meeting aggressive business goals. Skilled in Negotiating and Building Lasting Customer relationships with specialized knowledge in Marketing and Sales.

  • Customer and Personal Service
  • Active Listening
  • Speaking
  • Service Orientation
  • Persuasion
  • Reading Comprehension
  • Critical Thinking
  • Writing
  • Coordination
  • Time Management
  • Negotiation
  • Active Learning
  • Monitoring
  • Complex Problem Solving
  • Judgment and Decision Making
  • Instructing
  • Communications and Media
  • Sales and Marketing
  • Telecommunications
  • Education and Training
Sales and Leasing Professional Nov 2014Present Five Star Nissan of Albany Albany, GA
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Solicit sales of new or additional services or products.
Sales and Leasing Professional Mar 2011Oct 2014 Carl Gregory Chrysler Dodge Jeep Hyundai Albany, Ga
  • Recommend products to customers, based on customers' needs and interests.
  • Answer customers' questions about products, prices, availability, product uses, and credit terms.
  • Estimate or quote prices, credit or contract terms, warranties, and delivery dates.
  • Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.
  • Provide customers with product samples and catalogs.
  • Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
  • Negotiate details of contracts and payments.
  • Arrange and direct delivery and installation of products and equipment.
  • Obtain credit information about prospective customers.
Beverage and Hospitality Manager May 2006Mar 2011 Red Lobster Albany, Ga
  • Monitor employee and patron activities to ensure liquor regulations are obeyed.
  • Greet guests, escort them to their seats, and present them with menus and wine lists.
  • Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
  • Count money and make bank deposits.
  • Investigate and resolve complaints regarding food quality, service, or accommodations.
  • Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.
  • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
  • Maintain food and equipment inventories, and keep inventory records.
  • Schedule staff hours and assign duties.
  • Establish standards for personnel performance and customer service.
  • Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities.
  • Order and purchase equipment and supplies.
  • Estimate food, liquor, wine, and other beverage consumption to anticipate amounts to be purchased or requisitioned.
  • Assess staffing needs, and recruit staff using methods such as newspaper advertisements or attendance at job fairs.
  • Record the number, type, and cost of items sold to determine which items may be unpopular or less profitable.
  • Establish and enforce nutritional standards for dining establishments based on accepted industry standards.
  • Take dining reservations.
Bachelor of Science : Marketing Dec 2015 Albany State University Albany, Ga

Top Performer, Inside Sales Team, January 2012
Carl Gregory Sales

Outstanding Achievement in Customer Satisfaction, June 2013
Carl Gregory Sales

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About this resume

Sales and Leasing Professional FROM Camilla , Georgia RESUME

This is a resume for a Sales and Leasing Professional in Camilla, Georgia with experience working for such companies as Five Star Nissan of Albany and Carl Gregory Chrysler Dodge Jeep Hyundai. The grade for this resume is 0 and is one of hundreds of Sales and Leasing Professional resumes available on our site for free. Use these resumes as templates to get help creating the best Sales and Leasing Professional resume.

School Attended
Albany State University