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Midwestern Wheels - Sales Agent Resume Example

James Miller
XXX XXXXX XXXXXX , Onalaska , WI 54650 | (H) XXXXXXXXXXXX | XXXXXXXXXXXXXXXXXXXXX
Professional Summary

Service-oriented with over 20 years experience in combining management and customer service expertise in a professional office setting.  Core competencies include people and organizational skills.  A committed employee with  excellent  time management skills. Handles tasks with  efficiency.

Skills
  • Customer  Service
  • Professional
  • Clerical
  • Coordination
  • Time Management
  • Complex Problem Solving
  • Sales and Marketing
  • Administration and Management
Experience
Sales Agent 04/2014 to Present
Midwestern Wheels La Crosse , WI
Rate quotes, answer phones, create bookings, manage daily administrative reports, review inventory,  filing, execute sales process in accordance with company guidelines. Meet monthly sales quota.

Present purchase offers and promote sales to customer for consideration.  Received several customer compliments for excellent considerate service.

Sales Coordinator 11/2011 to 04/2014
Agropur Ingredients La Crosse , WI

Inside sales support for account managers.  Take calls and emails from customers on behalf of account manager, process purchase orders, set up logistics, coordinate with production planning, coordinate purchasing of raw materials, follow up on labs and documents for food products, filing, review inventory, establish and anticipate customer needs and timelines,  determine customer credit worthiness. Assist all customers with questions or complaints. Assist account managers with new business opportunities.

Perform administrative tasks, such as maintaining records and basic accounting functions. 

Temp Agent 06/2010 to 10/2011
Kelly Services La Crosse , WI
Temporary agent/ Centurylink Consumer Repair   Incoming consumer calls, determined source of customer repair issue, opened repair tickets as needed. Maintained company guidelines for call time and excellence in customer service. Educate customer on services.
Manager Product Development 09/2000 to 09/2009
Sun Country Airlies Mendota Heights , MN

Direct and coordinate activities of businesses or departments concerned with land product contract negotiations, pricing, sales, or distribution of land products, travel insurance and inflight sales.  

Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. Plan and direct activities such as sales promotions, coordinating with other departments as needed. Promoted to this position from flight schedule publishing/analyst.

Customer Relations 12/1991 to 07/2000
MLT Vacations Inc. Minnetonka , MN

Confer with customers and travel agents by phone to provide information about products or services, take or change  reservations and obtain details of complaints.  Ensure that appropriate changes were made to resolve customers' problems on world wide vacations for MLT Vacations and Northwest Airlines. Respond to customer inquires or notify them of claim investigations, determine compensation or issue vouchers.

Keep records of customer interactions, comments as well as action taken.   Managed records for charter flight delays. 

Education
Certificte: Travel Dec 1991 McConnel Travel School - Minneapolis , MN
2 years/Some College: University of Wisconsin La Crosse - La Crosse , WI
General Coursework : Minnesota School of Business - Richfield , MN
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Resume Details

This is a real resume for a Sales Agent in Onalaska, Wisconsin with experience working for such companies as Midwestern Wheels, Agropur Ingredients, Kelly Services. This is one of the hundreds of Sales Agent resumes available on our site for free. Use these resumes as templates to get help creating the best Sales Agent resume.

Previous Companies:

  • Midwestern Wheels
  • Agropur Ingredients
  • Kelly Services

Previous Job Positions:

  • Sales Agent
  • Sales Coordinator
  • Temp Agent
  • Manager Product Development
  • Customer Relations

Schools:

  • McConnel Travel School
  • University of Wisconsin La Crosse
  • Minnesota School of Business

Level of Education:

  • Certificte
  • 2 years/Some College
  • General Coursework

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