H&M - SALES ADVISOR Resume Example

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Jack Carter
XXXX XXXXXXX XXX XXX X, ALAMEDA, CA 94501
Ph: XXXXX XXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Accomplished and energetic Customer Service Associate with a solid history of achievement in customer services and facilities . Motivated leader with strong organizational and prioritization abilities. Areas of expertise includes performs daily cleaning taks in public areas, patient care areas and ancillary patient support areas including offices, exam rooms or other areas as assigned,
operate
transcribing machines, electronic calculators, cash registers
and performs
scheduled cycle cleaning and non-scheduled project tasks
.

Skills
  • Friendly and customer service oriented
  • Good communication skills, both verbal and written
  • Strong multi-tasking skills
  • Reliable and punctual
  • Someone who is detail oriented and who can think well on their feet
  • Performs daily cleaning task in public areas, patient care areas or areas as assigned.

  • Ability to work tactfully with patients, physicians, the public, and other hospital personnel
  • Performs scheduled cycle cleaning and non-scheduled project tasks.

  • Operate transcribing machines, electronic calculators, cash registers.



Experience
SALES ADVISOR Jun 2012Present H&M EMERYVILLE, CA
  • Solicit sales of new or additional services or products.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise or refunding money.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Greet customers and ascertain what each customer wants or needs.
  • Describe merchandise and explain use, operation, and care of merchandise to customers.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Answer questions regarding the store and its merchandise.
  • Compute sales prices, total purchases and receive and process cash or credit payment.
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • Clean shelves, counters, and tables.
  • Exchange merchandise for customers and accept returns.
  • Inventory stock and requisition new stock.
  • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
  • Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
  • Place special orders or call other stores to find desired items.
  • Demonstrate use or operation of merchandise.
CUSTOMER SERVICE Jun 2009Jun 2012 OLD NAVY EMERYVILLE, CA
  • Greet customers and ascertain what each customer wants or needs.
  • Describe merchandise and explain use, operation, and care of merchandise to customers.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Answer questions regarding the store and its merchandise.
  • Compute sales prices, total purchases and receive and process cash or credit payment.
  • Prepare sales slips or sales contracts.
  • Help customers try on or fit merchandise.
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • Place special orders or call other stores to find desired items.
  • Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
  • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
  • Inventory stock and requisition new stock.
  • Ticket, arrange and display merchandise to promote sales.
  • Exchange merchandise for customers and accept returns.
  • Bag or package purchases, and wrap gifts.
  • Clean shelves, counters, and tables.
CASHIER Oct 2007Jun 2008 ARAMRK HAYWARD, CA
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Assist customers by providing information and resolving their complaints.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Issue receipts, refunds, credits, or change due to customers.
  • Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
  • Answer customers' questions, and provide information on procedures or policies.
  • Serve customers in eating places that specialize in fast service and inexpensive carry-out food.
  • Clean and organize eating, service, and kitchen areas.
  • Notify kitchen personnel of shortages or special orders.
  • Communicate with customers regarding orders, comments, and complaints.
  • Relay food orders to cooks.
HOUSEKEEPER/ SENIOR CARE PROVIDER Feb 2005Jul 2007 DEE'S BORDING CARE FACULITY RICHMOND, CA
  • Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.
  • Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.
  • Disinfect equipment and supplies, using germicides or steam-operated sterilizers.
  • Sweep, scrub, wax, or polish floors, using brooms, mops, or powered scrubbing and waxing machines.
  • Sort, count, and mark clean linens and store them in linen closets.
  • Run errands, such as taking laundry to the cleaners and buying groceries.
  • Move and arrange furniture and turn mattresses.
  • Hang draperies and dust window blinds.
  • Care for children or elderly persons by overseeing their activities, providing companionship, and assisting them with dressing, bathing, eating, and other needs.
  • Plan menus and cook and serve meals and refreshments following employer's instructions or own methods.
Education
CERTIFICATION : ADMINSTRATIVE MEDICAL ASSISTANT Apr 2009 BERKELEY ADULT SCHOOL BERKELEY, CA
High School Diploma Jun 2006 EXCEL HIGH SCHOOL OAKLAND, CA

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About this resume

SALES ADVISOR FROM ALAMEDA , California RESUME

This is a resume for a SALES ADVISOR in ALAMEDA, California with experience working for such companies as H&M and OLD NAVY. The grade for this resume is 0 and is one of hundreds of SALES ADVISOR resumes available on our site for free. Use these resumes as templates to get help creating the best SALES ADVISOR resume.

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School Attended
BERKELEY ADULT SCHOOL