Richmond American Homes - Sales Resume Example

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Logan White
XXXX X XXXXXXXXX XX, PELHAM, NY 10803
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Ph: XXXXXXXXXXXX
Summary
Experienced banking professional who is comfortable communicating to senior management and outside vendorsprofessionally and effectively. A results driven executive, routinely exceeding upper management service level andproduction goals. I have been a leader at every company I have worked for. I am a team player with a team buildingmanagement style.
Skills

Six Sigma Green Belt (trained) Fortracs, LMA, LPS, Clarifire Origination Experience LAMP, AS400, ALS Loan Originator Homesaver, Iportal Internet Lead Manager Microsoft Office (Excel, Visio, PowerPoint, Word) Realtor

Experience
sales Jun 2015Present Richmond American Homes Scottsdale, AZ
  • Spearheaded New Home Sales within a dynamic team 
  • Sold Homes and secured contracts for New Build and SPEC homes
  • Created relationships with Realtors to drive Realtor business to my community
  • Maintained and exceeded sales goals for my community
  • Maintained communication with home buyers in the process of building homes
  • Maintain sales database
  • Present products to customers.
  • Shop area competition.
  • Provide a high level of customer service.  
Loss Mitigation Specialist Oct 2013Nov 2014 GREEN TREE SERVICING Tempe, AZ
  • Responsible for facilitating and negotiating short sales GSE and Non-GSE loans processed HAFA and Deed in lue processed and closed 20 to 25 cures per month, 30 to 50 decisions per month Managing a pipeline of loans consisting of 100 to 115 files.
  • Develop and / or update policies and procedures as needed for the handling of Deed in Lieu and Short Sale transactions Act as a liaison between RMS and its affiliates, ensuring that policies and procedures are followed, including compliance with federal laws and regulations.
Assistant Vice President - Operations Project Manager Feb 2009Sep 2013 BANK OF AMERICA Phoenix, AZ
Operations Project Manager Apr 2011Jan 2013 Bank of America Chandler, AZ
HAMP Modification Underwriter Jun 2010Apr 2011
REO Processor Feb 2010Jun 2010
  • Processing bank owned listings Working directly with Realtors to market and sell bank owned homes.
Loan Officer Feb 2009Jan 2010
  • Consulted with customers about their financial situation and personal objectives Customized lending strategies to fit each customers lending needs Originated refinance and purchase transactions, conventional, sub-prime and FHA loan products Originated MHA refinance program.
Home Sales / Internet Lead Management Aug 2007Feb 2009 KB HOME Phoenix, AZ
  • Sold luxury home inventory ranging from $100,000 to $500,000 at all Phoenix area communities Managed Internet marketing strategies Distributed and monitored Internet leads Provided ongoing knowledge / training and support to real estate professionals Provided individual sales coaching to develop and expand the skills needed to sell luxury homes Identified, researched, and resolved complex, escalated customer issues Provided management with support in establishing process improvements.
Branch Manager Jun 2005Aug 2007
  • Recruited, trained and managed 22 loan originators who routinely eclipsed branch production goals Oversee branch administration, sales and processing activity to ensure compliance with policies, procedures, laws and regulations Analyzed branch economics and monitor / control expenses to maintain branch profitability Formulated and implemented a branch business plan to include staffing and a market penetration strategy for lead development, prospect to client conversion and client to close conversion Identified and established new referral sources through a variety of sales efforts including but not limited to: visiting the offices of Real Estate Brokers, developers, builders and financial planners, to solicit referrals for mortgage loans.
Branch Manager / Call Center Manager Apr 2004Aug 2007 GREAT SOUTHWEST MORTGAGE COMPANY Phoenix, AZ
Branch Manager Apr 2005May 2006 LIBERTY PROPERTIES AND ASSOCIATES Phoenix, AZ
  • Using Dialer lead harvesting strategy, provided home buyer leads to a team of Realtors Coordinated Realtor teams with existing mortgage teams to encourage efficiency and positive customer experience.
  • Managed branch profitability.
Call Center Manager Apr 2004Jun 2005
  • Responsible for managing 3 to 5 teams consisting of 8 to 15 loan consultants.
  • Call Center lead generation strategies included: Outbound Calls, Inbound Calls, Dialer lead harvesting Using company established metrics,my teams met monthly goals and were rewarded with team and individual bonuses.
  • Maintained call quality by monitoring Continually met or exceeded team profitability.
Loan Originator Oct 2002Apr 2004 WELLS FARGO Phoenix, AZ
  • Consulted with customers about their financial situation and personal objectives Customized lending strategies to fit each customers lending needs Advised customers about the consequences, risks and benefits of alternative lending solutions.
Producing Branch Manager Aug 2000Mar 2002 NATIONAL CITY MORTGAGE Phoenix, AZ
  • Recruited, trained and managed 25 loan originators to eclipse branch production goals Oversee branch administration, sales and processing activity to ensure compliance with policies, procedures, laws and regulations Analyzed branch economics and monitor / control expenses to maintain branch profitability Formulated and implemented a branch business plan to include staffing and a market penetration strategy for lead development, prospect to client conversion and client to close conversion Identified and established new referral sources through a variety of sales efforts including but not limited to: visiting the offices of Real Estate Brokers, developers, builders and financial planners, to solicit referrals for mortgage loans.
Hardest Hit Fund Relationship Manager
  • Responsible for managing the 7.2 billion dollar federally funded program.
  • Managed the outside relationships with 19 states and the District of Columbia.
  • Interacting with the United States Treasury and housing associations in the implementation of the HHF Program Team Leader of the Hardest Hit Fund Outreach team.
  • Managed a team of relationship managers deployed at events all over the US.
  • Managed travel teams in front facing events that served more than 20 thousand Bank of America customers.
  • Managed large to medium projects for an operations segment, product line or function Interacted with management outside of operations including vendors and consultants.
  • Partnering with internal and external departments in the development and execution of policies Directed the analysis of assembled data to define problems associated with project scope.
Non GSE Loan Underwriter GSE Loan Underwriter
  • Collected and analyzed financial documentation to determine borrower qualifications for Making Home Affordable loan modifications and refinances Consistently hit daily metrics required by upper management and achieved superior performance evaluations.
  • Adhered to Quality Control regulations.
Education
Jan 1991 ASSOCIATE OF ARTS
University of Kansas Lawrence, KS

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About this resume

Sales FROM PELHAM , New York RESUME

This is a resume for a Sales in PELHAM, New York with experience working for such companies as Richmond American Homes and GREEN TREE SERVICING. The grade for this resume is 0 and is one of hundreds of Sales resumes available on our site for free. Use these resumes as templates to get help creating the best Sales resume.

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School Attended
ASSOCIATE OF ARTS