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Magpul Industries - Sales Resume Example

Mia Cook
XXX XXXXX XX XXXX X , Longmont , CO 80501 | (H) XXXXXXXXXXXX | XXXXXXXXXXXXXXXXXXX
Professional Summary

Friendly and enthusiastic Customer service rep with 10 years of experience. Able to learn new tasks quickly and proficient in growing key customer relationships. Represents establishment with friendly, professional demeanor at all times.

Skills
  • Active Listening
  • Time Management
  • Customer and Personal Service
  • Complex Problem Solving
  • Active Learning
  • Troubleshooting
  • Critical Thinking
  • Fun and Energetic
  • Team Oriented
  • Self Starting
  • Able to type 40 wpm
  • Proficient in Microsoft Office Suite and other third party softwares
Experience
Sales/ Customer Service 07/2010 to Present
Magpul Industries Louisville, CO
  • Work with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
  • Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
  • Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
  • Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems.
  • Review claims adjustments with dealers, examining parts claimed to be defective, and approving or disapproving dealers' claims.
  • Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
  • Determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand.
  • Manage 35 Dealer and Distributor accounts on a daily basis
  • Travel to shows through out the county to represent the company and teach customers of our product.
  • Work through different federal websites to obtain proper international licenses for export.
  • Answer any technical information and troubleshoot any issues the customer has with the product.
  • Process all returns for exchange, warranty, or refunds.
Teacher - Pre-K 03/2008 to 04/2010
Sunset Academy Longmont, CO
  • Establish and enforce rules for behavior, and procedures for maintaining order.
  • Organize and lead activities designed to promote physical, mental and social development.
  • Teach basic skills such as color, shape, number and letter recognition, personal hygiene, and social skills.
  • Observe and evaluate children's performance, behavior, social development, and physical health.
  • Provide a variety of materials and resources for children to explore, manipulate and use, both in learning activities and in imaginative play.
  • Provide disabled students with assistive devices, supportive technology, and assistance accessing facilities.
  • Identify children showing signs of emotional, developmental, or health-related problems, and discuss them with supervisors, parents or guardians, and child development specialists.
  • Meet with parents and guardians to discuss their children's progress and needs, determine their priorities for their children, and suggest ways that they can promote learning and development.
  • Arrange indoor and outdoor space to facilitate creative play, motor-skill activities, and safety.
  • Work with other staff members to plan and schedule lessons promoting learning, following approved curricula.
  • Attend professional meetings, educational conferences, and teacher training workshops to maintain and improve professional competence.
  • Plan and supervise class projects, field trips, visits by guests, or other experiential activities, and guide students in learning from those activities.
  • Select, store, order, issue, and inventory classroom equipment, materials, and supplies.
Education
High School Diploma: May 2002 Loveland High School - Loveland, CO
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Resume Details

This is a real resume for a Sales in Longmont, Colorado with experience working for such companies as Magpul Industries, Sunset Academy. This is one of the hundreds of Sales resumes available on our site for free. Use these resumes as templates to get help creating the best Sales resume.

Previous Companies:

  • Magpul Industries
  • Sunset Academy

Previous Job Positions:

  • Sales
  • Customer Service
  • Teacher Pre K

Schools:

  • Loveland High School

Level of Education:

  • High School Diploma

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