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Amtrak - Rsa Spanish Desk Resume Example

Charles Collins
Riverside, CA 92505
Professional Summary

Professional with valuable customer service and problem resolution expertise. Solid reputation for ensuring a high level of customer satisfaction. Proactively contribute to the improvement of the working environment. Highly developed organizational skills; accustomed to maintaining high productivity level with heavy work loads.

  • Customer and Personal Service
  • Fluent in English and Spanish Language
  • Computers and Electronics
  • Telecommunications
  • Clerical
  • Time Management
  • Fast Learner
RSA Spanish Desk Oct 2012Present Amtrak Riverside, CA
  • Plan routes, itineraries, and accommodation details, and compute fares and fees, using schedules, rate books, and computers.
  • Provide boarding or disembarking assistance to passengers needing special assistance.
  • Make and confirm reservations for transportation and accommodations, using telephones, faxes, mail, and computers.
  •  Accept payment.
  • Answer inquiries regarding information such as schedules, accommodations, procedures, and policies.
  • Determine whether space is available on travel dates requested by customers, assigning requested spaces when available.
  • Inform clients of essential travel information, such as travel times, transportation connections, and medical and visa requirements.
  • Trace lost, delayed, or misdirected baggage for customers.
Registered Dental Assistant Feb 2005Mar 2014 Riverside Dental Group Riverside, CA
  • Prepare patient, sterilize or disinfect instruments, set up instrument trays, prepare materials, or assist dentist during dental procedures.
  • Expose dental diagnostic x-rays.
  • Record treatment information in patient records.
  • Provide postoperative instructions prescribed by dentist.
  • Assist dentist in management of medical or dental emergencies.
  • Take and record medical and dental histories and vital signs of patients.
  • Instruct patients in oral hygiene and plaque control programs.
  • Order and monitor dental supplies and equipment inventory.
  • Clean teeth, using dental instruments.
  • Clean and polish removable appliances.
  • Make preliminary impressions for study casts and occlusal registrations for mounting study casts.
  • Schedule appointments, prepare bills and receive payment for dental services, complete insurance forms, and maintain records, manually or using computer.
  • Fabricate and fit orthodontic appliances and materials for patients, such as retainers, wires, or bands.
  • Apply protective coating of fluoride to teeth.
Food Service Worker Aug 2004Feb 2005 Riverside County of Education Headstart Riverside, CA
  • Monitor food distribution, ensuring that meals are delivered to the correct recipients and that guidelines, such as those for special diets, are followed.
  • Clean or sterilize dishes, kitchen utensils, equipment, or facilities.
  • Place food servings on plates or trays according to orders or instructions.
  • Load trays with accessories such as eating utensils, napkins, or condiments.
  • Stock service stations with items such as ice, napkins, or straws.
  • Remove trays and stack dishes for return to kitchen after meals are finished.
  • Prepare food items, such as sandwiches, salads, soups, or beverages.
  • Monitor food preparation or serving techniques to ensure that proper procedures are followed.
  • Carry food, silverware, or linen on trays or use carts to carry trays.
Customer Service May 2004Jul 2004 Beech Street Lake Forest, CA
  • Provide customer service,  assisting the insured with the nearest Medical Group within their area.
State License: Registered Dental Assistant Coronal Polishing Riverside, CA Online Course Feb 2005
State License: Registered Dental Assistant Santa Ana, CA R.O.P. Jan 1996
Certificate: Dental Assistant Santa Ana, CA R.O.P. Jun 1994
High School Diploma: General Santa Ana, CA Santa Ana Valley High School Jun 1991
General Santa Ana, CA Rancho Santiago College
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Resume Details

This is a real resume for a RSA Spanish Desk in Riverside, California with experience working for such companies as Amtrak, Riverside Dental Group, Riverside County Of Education Headstart. This is one of the hundreds of RSA Spanish Desk resumes available on our site for free. Use these resumes as templates to get help creating the best RSA Spanish Desk resume.

Previous Companies:

  • Amtrak
  • Riverside Dental Group
  • Riverside County of Education Headstart

Previous Job Positions:

  • RSA Spanish Desk
  • Registered Dental Assistant
  • Food Service Worker
  • Customer Service


  • Online Course
  • R.O.P.
  • Santa Ana Valley High School
  • Rancho Santiago College

Level of Education:

  • State License
  • Certificate
  • High School Diploma

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