Chukchansi Gold Resort and Casino - Room Supervisor Resume Example

Customize this Resume

Logan White

XXXX XXX XXXX , Coarsegold , CA 93614 | (H) XXXXX XXXXXXXX | XXXXXXXXXXXXXXXXXXXXXXX

Professional Summary

Goal-oriented supervisor dedicated to high levels of customer satisfaction and meeting aggressive business goals. Dependable with specialized knowledge in Food and Beverage and Hotel operations.

Skills

Customer and Personal Service
Active Listening

Speaking
Clerical

English Language
Critical Thinking

Coordination
Social Perceptiveness

Time Management
Negotiation

Active Learning
Monitoring

Complex Problem Solving
Judgment and Decision Making

Instructing
Computers and Electronics

Management of Personnel Resources
Administration and Management

Communications and Media
Systems Evaluation

Public Safety and Security
Operation Monitoring

Education and Training
Foreign Language

Production and Processing
Food Production

Experience

Room Supervisor 12/2013 to 10/2014
Chukchansi Gold Resort and Casino – Coarsegold, Ca

Greet guests and seat them at tables or in waiting areas.
Provide guests with menus.
Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings. Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
Answer telephone calls and respond to inquiries or transfer calls.
Take and prepare to-go orders.
Operate cash registers to accept payments for food and beverages.
Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.
Inspect dining and serving areas to ensure cleanliness and proper setup.
Supervise and coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service.
Inform patrons of establishment specialties and features.
Receive and record patrons' dining reservations.
Order or requisition supplies and equipment for tables and serving stations.
Assist with preparing and serving food and beverages.
Hire, train, and supervise food and beverage service staff.
Prepare staff work schedules.
Plan parties or other special events and services.

Housekeeping 07/2013 to 12/2013
Chukchansi Gold Resort and Casino – Coarsegold, Ca

Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.

Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.

Disinfect equipment and supplies, using germicides or steam-operated sterilizers.

Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.

Observe precautions required to protect hotel and guest property and report damage, theft, and found articles to supervisors.

Replenish supplies, such as drinking glasses, linens, writing supplies, and bathroom items.

Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers.

Dust and polish furniture and equipment.

Keep storage areas and carts well-stocked, clean, and tidy.

Request repair services and wait for repair workers to arrive.

Sweep, scrub, wax, or polish floors, using brooms, mops, or powered scrubbing and waxing machines.

Preschool Teachers, Except Special Education 08/2008 to 08/2012
Picayune Rancheria- Early Enrichment Center – Coarsegold, Ca

Establish and enforce rules for behavior, and procedures for maintaining order.

Organize and lead activities designed to promote physical, mental and social development, such as games, arts and crafts, music, storytelling, and field trips.

Teach basic skills such as color, shape, number and letter recognition, personal hygiene, and social skills.

Observe and evaluate children's performance, behavior, social development, and physical health.

Read books to entire classes or to small groups.

Attend to children's basic needs by feeding them, dressing them, and changing their diapers.

Provide a variety of materials and resources for children to explore, manipulate and use, both in learning activities and in imaginative play.

Provide disabled students with assistive devices, supportive technology, and assistance accessing facilities such as restrooms.

Assimilate arriving children to the school environment by greeting them, helping them remove outerwear, and selecting activities of interest to them.

Serve meals and snacks in accordance with nutritional guidelines.

Teach proper eating habits and personal hygiene.

Prepare materials and classrooms for class activities.

Identify children showing signs of emotional, developmental, or health-related problems, and discuss them with supervisors, parents or guardians, and child development specialists.

Establish clear objectives for all lessons, units, and projects, and communicate those objectives to children.

Adapt teaching methods and instructional materials to meet students' varying needs and interests.

Plan and conduct activities for a balanced program of instruction, demonstration, and work time that provides students with opportunities to observe, question, and investigate.

Arrange indoor and outdoor space to facilitate creative play, motor-skill activities, and safety.

Administer tests to help determine children's developmental levels, needs, and potential.

Demonstrate activities to children.

Confer with other staff members to plan and schedule lessons promoting learning, following approved curricula.

Perform administrative duties such as hall and cafeteria monitoring, and bus loading and unloading.

Education

none- 18 units : Early Childhood Development SCCC- Oakhurst Branch - Coarsegold, Ca I began volunteering at the Early Enrichment Center when my daughter started attending preschool there. Several months later I began taking courses at the local college for early childhood development and accumulated enough work experience credits for the time I volunteered. Eventually I accepted full time work as a pre-school aide and tutor at the Enrichment Center.

Love this resume? Customize this Resume

Waiter Receptionist Caregiver Except Special Education