Rn Qa Coordinator Resume Example

Professional Summary

Accomplished and energetic Quality Analysis Coordinator Nurse, with a solid history of achievement in monitoring and evaluating nurses. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include Great customer service, communication and tough decision making skills.
My mission is for the nurses to learn not burn.

Skills

Customer and Personal Service
Critical Thinking

Monitoring
Coordination

Social Perceptiveness
Negotiation

Experience

RN QA coordinator Aug 2009－Present [Company Name] － [City], [State] Perform evaluation of nurse reviewer notes for: Correct guidelines, grammar, format, and case decision. Evaluation for faxes, live and recorded phone calls. Provide timely feedback to Team Leads and nurses. Document evaluation information from the Quality Assurance Monitor and transfer information to the monthly summary. Participate in monthly meeting with; Quality assurance Team lead, HCCA team leads, FL and TN team leads for calibrations. Provide guidance with Ulysses customer service program to nurses after monitoring live (Side by side) and recorded phone calls during calls with all the health plans. Read educational articles and or take continuing education courses and which are then documented in the continuing education log. Proved Monitoring of specialty Nurse Reviewers after locating evaluating cases with the correct case documentation for: Tides team, Reconsideration team nurses, Nurse Letter Reviewer nurses, Grier Letter nurses. Take phone calls one hour per month when time permits. Orientation of new nurses in the Quality Assurance roll while performing their duties. All of the above mentioned done with a positive attitude.

Home Health Nurse Mar 2008－Aug 2009 The Pediatric Connection － Columbus, TX Provided nursing to patient at their home. Provided assessments of patients health, patients living arrangement, care givers abilities to care for the patient. Duties: Take vital signs, provide wound care, mental status. Home safety. Education: Taking of medication: Time, dose and side effects. Education of care giver's wound care. Documentation the visit.

Dialysis Nurse Feb 2007－Mar 2008 Dialysis Clinic － Kcmo, MO Provide Dialysis Nursing to patient while on the dialysis units. Monitor vital signs, patient safety. Administered drugs during dialysis and observed patient reaction to medications. Supervised dialysis technician.

Registered Nurse Dec 2006－Feb 2007 Davita － Tulsa, OK Take and give report on 4-7 patients, assess patient vital signs, prepare and pass medications, coordinate with
nursing assistant, respiratory technician, nutritionist, MD, pharmacy, lab and other ancillary personnel. Assess patient wounds and provide wound care as directed by MD. Help with patient hygiene, Perform medical charting checks and compared them to medication records for errors.

NCOIC Dental Services Aug 1975－Aug 1996 [Company Name] － [City]

Supervisor/Dental Technician: In charge of: Oral surgery clinic, Endodontic clinic, Dental radiology department, NCOIC of Dental Safety and assistant NCIIC of Dental clinic services. Supervising 45 enlisted and 6 civilians. EMT, CNA HHA, Phlebotomy Technician. License Massage Therapist. During my duties in the Air Force Dental Squadron, my section never received JCHO and OSHA inspection grade lower then an outstanding. I was the first Dental technician to volunteer to take the EMT course at Patrick AFB and to my knowledge the first one in the EMT course to be nationally certified. I was also the first in my phlebotomy class to be nationally certified.

Education