JP Morgan Chase Bank - Risk Operational Analyst II Resume Example

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Hunter Mitchell
XXXX XXXXXX XXX, Whitehall, OH 43213
XXXXXXXXXXXXXXXXXX
Ph: XXXXXXXXXX
Professional Summary

Friendly and enthusiastic Analyst with over 10 years of banking experience specialization in providing great customer service. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.

Skills
  • Customer and Personal Service
  • Active Listening
  • Critical Thinking
  • Judgment and Decision Making
  • Microsoft words
  • PowerPoint
  • Peer coach
  • Computer skills
  • Typing skills
Experience
Risk Operational Analyst II Jan 2014Present JP Morgan Chase Bank Columbus, OH
  • Independently determine if transactions are fraudulent and or legitimate and take appropriate action.
  • Assist and effectively communicate with customers to validate transaction.
  • Identify, escalate and communicate fraud trends and or abnormalities to the investigative unit.
  • Resolve complex issues with little or no supervisor involvement.
  • Use experience and knowledge to train new hires.
  • Maintain knowledge of current events and trends in such areas as fraud  and skinning devices.
Teller/Vault Teller Apr 2006Jan 2014 JP Morgan Chase Bank Reynoldsburg, OH
  • Greet customers as the enter the establishment.
  • Identify customers, validate and cash checks.
  • Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
  • Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
  • Count currency, coins, and checks received, by hand or using currency-counting machine.
  • Order a supply of cash to meet banks and customers daily needs.
  • Prepare outgoing shipment of cash to maintain bank cash level.
  • Perform specialized tasks such as preparing foreign drafts, cashier's checks, personal money orders, issuing traveler's checks and exchanging foreign currency. 
  • Identify referral opportunities and make relevant referrals.
  • Balance vault and cash drawer daily to maintain accuracy.
  • Ensure compliance with all internal controls and established policies and procedures
Education
Bachelor of Science: Business Marketing Jan 2013 University of Phoenix Phoenix, AZ Empathizes on marketing
Team work
PowerPoint presentation
GPA 3.2

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About this resume

Risk Operational Analyst II FROM Whitehall , Ohio RESUME

This is a resume for a Risk Operational Analyst II in Whitehall, Ohio with experience working for such companies as JP Morgan Chase Bank and JP Morgan Chase Bank. The grade for this resume is 0 and is one of hundreds of Risk Operational Analyst II resumes available on our site for free. Use these resumes as templates to get help creating the best Risk Operational Analyst II resume.

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School Attended
University of Phoenix