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Time Warner Cable - Retention Officer Resume Example

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Lillian Price
XXXXX XXXXXXXX XXX XXXXX , Los Angeles , CA 90066 | (H) XXXXXXXXXXXX | XXXXXXXXXXXXXXXXXXXXXX
Professional Summary
Aggressive sales professional with over 15 years of sales experience in territory development, major account management, and public relations. Acute interpersonal skills and strong customer service focus. Have consistently met or exceeded sales quotas. Innovative problem solver and adept at multi-tasking and prioritizing to service as many customers as efficiently and effectively as possible.
Skills

Experienced Sales Representative. Interpersonal communication skills. Goal driven. Top sales performer. Hard worker and active listener.

Experience
Retention Officer 06/2012 to Present
Time Warner Cable Culver City, CA
Retain revenue and maintain relationships with Time Warner Cable residential customers. Consistently finish in top tier of company each cycle. Taylor make packages to fit needs of customers. Turn customer complaints into sales opportunities.
Foreclosure Specialist 02/2011 to 05/2012
Accountants International West Hills, CA
Prepared mortgage documents, confirming that Promissory Notes and Deeds of Trust were in order. Relayed military status information between Department of Defense and attorneys. Confirmed that bank was  in compliance with all federal and state mandates.
Account Manager 08/2009 to 01/2011
Marcus Evans El Segundo, CA
Made over 100 calls a day to solicit new business. Organized and facilitated meetings between the General Counsel of Fortune 500 companies and the managing partners of law firms. Provided customer support and was lead contact for all attending Managing Partners.
Loan Officer 03/2005 to 07/2009
R.E Wilson & Associates Los Angeles, CA
Averaged over $1.5 million in funded loans per month. Originated and processed conventional and FHA loans. Increased company business by engineering an effective team marketing strategy. Trained and managed new loan officers.
Education
High School Diploma: University of California Los Angeles - Loa Angeles, CA
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Resume Details

This is a real resume for a Retention Officer in Los Angeles, California with experience working for such companies as Time Warner Cable, Accountants International, Marcus Evans. This is one of the hundreds of Retention Officer resumes available on our site for free. Use these resumes as templates to get help creating the best Retention Officer resume.

Previous Companies:

  • Time Warner Cable
  • Accountants International
  • Marcus Evans

Previous Job Positions:

  • Retention Officer
  • Foreclosure Specialist
  • Account Manager
  • Loan Officer

Schools:

  • University of California Los Angeles

Level of Education:

  • High School Diploma

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