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Macys - Retail Support Associate Resume Example

Natalie Bennett
Professional Summary

Seasoned Customer Service Associate with more than 10 years of experience in fast-paced Retail environment. Possess excellent Communication and Customer Service skills. Track record of achieving exceptional results in Problem Solving and Supervising Others.

  • Active Listening
  • Monitoring
  • Negotiation
  • Customer and Personal Service
  • Persuasion
  • Service Orientation
  • Time Management
  • Production and Processing
Retail Support Associate Nov 2011Feb 2014 Macy's King of Prussia, PA
  • Answer customers' questions, and provide information on procedures or policies.
  • Process merchandise returns and exchanges.
  • Place special orders or call other stores to find desired items.
School Bus Attendant Mar 2010Jul 2011 All City Transportation, Inc. Philadelphia, PA
  • Determine or facilitate seating arrangements.
  • Provide care for mentally disturbed, delinquent, or handicapped children.
Merchandise Flow Associate Oct 2008Jan 2009 Aeropostale North Wales, PA
  • Receive, open, unpack and issue sales floor merchandise.
  • Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Answer customers' questions about merchandise and advise customers on merchandise selection.
Sales Representative/PT Supervisor Mar 2007Apr 2008 Mother's Work, Inc. North Wales, PA
  • Answer customers' questions about products, prices, availability, product uses, and credit terms.
  • Recommend products to customers, based on customers' needs and interests.
  • Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.
Sales Associate Aug 2006Mar 2007 New York and Company North Wales, PA
  • Greet customers and ascertain what each customer wants or needs.
  • Answer questions regarding the store and its merchandise.
  • Help customers try on or fit merchandise.
Supervisory and Management Training Aug 2004 Temple University Philadelphia, PA
Hotel Clerk Jun 2000 Charleston Job Corps Center Charleston, WV
High School Diploma: African American Studies Aug 1999 William Penn High School Philadelphia, PA
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Resume Details

This is a real resume for a Retail Support Associate in Norristown, Pennsylvania with experience working for such companies as Macys, All City Transportation, Inc. This is one of the hundreds of Retail Support Associate resumes available on our site for free. Use these resumes as templates to get help creating the best Retail Support Associate resume.

Previous Companies:

  • Macys
  • All City Transportation
  • Inc

Previous Job Positions:

  • Retail Support Associate
  • School Bus Attendant
  • Merchandise Flow Associate
  • Sales Representative
  • PT Supervisor


  • Temple University
  • Charleston Job Corps Center
  • William Penn High School

Level of Education:

  • High School Diploma

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