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RV Service Center - Retail Sales Rep Resume Example

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Irthue Gyruabroh
XXXX XXXXXXXX XXXXXXXXX, Clovis, NM 88101 | (H) XXXXXXXXXXXX | XXXXXXXXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Patient-oriented receptionist with expert knowledge of medical terminology and HIPPA compliance. Pleasant and competant with established career working in Physicians Offices.Support quality patient care and education.

Reliable customer service with background in medical and telecommunications. Hard working with 19 years of experience in receptionist and clerical duties.

Skills
  • Customer and Personal Service
  • Service Orientation
  • Active Listening
  • Reading Comprehension
  • Critical Thinking
  • Telecommunications
  • Complex Problem Solving
Experience
Retail Sales Rep 03/2013 to 07/2014
RV Service Center Carlsbad , NM
  • Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
  • Preparing work schedules and assigning specific duties.
  • Confer with customers, prepare work orders.
  • Answer customers' questions about merchandise and advise customers on merchandise selection.
  • Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.
  • Take inventory or examine merchandise to identify items to be reordered or replenished.
Front Office Receptionist 12/2011 to 06/2012
Kymera Independant Physicians Group Carlsbad, NM
  • Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
  • Answer telephones and direct calls to appropriate staff.
  • Schedule and confirm patient appointments.
  • Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
  • Receive and route messages or documents, such as laboratory results, to appropriate staff.
  • Compile and record medical charts, reports, or correspondence, using personal computer.
  • Transmit correspondence or medical records by mail, e-mail, or fax.
Front Office Receptionist 09/2007 to 12/2011
Pecos Valley Physicians Group Carlsbad , NM
  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Receive payment and record receipts for services.
  • Transmit information or documents to customers, using computer, mail, or facsimile machine.
  • Hear and resolve complaints from customers or the public.
  • File and maintain records.
Customer Service Account Representative 08/2000 to 09/2006
Windstream Communications aka Valor Telecom Carlsbad , NM
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
  • Refer unresolved customer grievances to designated departments for further investigation.
  • Resolve customers' service or billing complaints by performing activities such as refunding money, or adjusting bills.
Education
High School Diploma: May 1980 Fort Stockton High School - Fort Stockton , Tx
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Resume Details

This is a real resume for a Retail Sales Rep in Clovis, New Mexico with experience working for such companies as Rv Service Center, Kymera Independant Physicians Group, Pecos Valley Physicians Group. This is one of the hundreds of Retail Sales Rep resumes available on our site for free. Use these resumes as templates to get help creating the best Retail Sales Rep resume.

Previous Companies:

  • RV Service Center
  • Kymera Independant Physicians Group
  • Pecos Valley Physicians Group

Previous Job Positions:

  • Retail Sales Rep
  • Front Office Receptionist

Schools:

  • Fort Stockton High School

Level of Education:

  • High School Diploma

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