Troc - Retail Sales Associate Resume Example

Ebdlray Sceary

XXX XXX XXXXX XXXX, Kimberling City, MO 65686

Ph: XXXXX XXXXXXXX

XXXXXXXXXXXXXXXXXXXXXXX

Professional Summary

Responsible Employee proficient in customer service and sales. Passionate and motivated, with a drive for excellence to build trust with customers and handle their needs, complaints and/or recommendations through warm and comforting vocal skills.

Skills

Unwavering commitment to customer service which includes the addition of new customers while maintaining premium service levels with existing accounts
Excellent multitasking abilities with quick information comprehension

Active Listening skills with understanding of customers wants and needs
Proficient at learning new systems with ease

Honest when wrong about problems and/or errors by fault
Positive outlook on environment with customers and co-workers alike

Experience

Retail Sales Associate Oct 2018 ‐ Current T-ROC ‐ Branson West, MO

Trained in Warp Sales process using Windows Operating System.
Excelling in sales and customer service by leveraging strong listening, presentation and closing skills.
Process customer payments and complete transactions which includes confidential customer information.
Detailing phone transactions, processing questions, complaints, recommendations, and further information with simplicity to customers and/or future customers.
Converting customers from Pre-Paid wireless services to Post-Paid services.

Sales Associate Sep 2017 ‐ May 2018 Walmart ‐ Glen Carbon, IL

Recommendation of firearms, sports equipment, and other products customers inquired about with emphasis on the product that would best fit their life style.
Resolving customer complaints and/or issues with sales and service.
Received and processed cash and/or credit card payments from customers.
Maintained and processed records related to sales of firearms.
Execution of background checks on potential customers purchasing firearms.

Liner Technician Apr 2016 ‐ Aug 2017 Atlantis Pools, Inc. ‐ Alton, IL

Completed and processed forms in accordance with company procedures.
Independently approached job sites with personal contact of customers which included helping with any issues they might have and solving them with critical thinking, through experienced knowledge and skills.
Managed projects and/or contributed to our team to execute the best experience for our customers.
Conferring with customers by telephone or in person to provide information about products and/or services which included taking and entering orders, and obtaining details of customer complaints and/or recommendations.

Education

Real Estate Dec 2017 Gateway Relators ‐ Glen Carbon, IL

Successful completion of Real Estate Course

May 2015 Alton High School ‐ Alton, IL

Interests

Volunteer work at The Nature Institute which included helping children around the Enchanted Forest, feeding them and collecting and studying samples while explaining the process to the children.

Love this resume?

Retail Sales Associate Sales Associate Retail Sales Associate