Academy Sports Outdoors - Retail Manager Resume Example

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Grayson Parker
XXXX XXXXXXXX XXXXXX XXXX X, Cape May, NJ 08204
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXX
Professional Summary
Seasoned Manager with more than 6 years of experience in
fast-paced retail environment. Excellent communication and time management
skills. Track record of achieving exceptional results in customer service and
managing associates.
Skills
  • Administration and Management
  • Monitoring
  • Critical Thinking
  • Coordination
  • Speaking
  • Personnel and Human Resources
  • Time Management
  • Complex Problem Solving
Experience
Retail Manager Feb 2008Jun 2014 Academy Sports + Outdoors Webster, Tx
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Inventory stock and reorder when inventory drops to a specified level.
  • Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
  • Assign employees to specific duties.
  • Enforce safety, health, and security rules.
  • Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
  • Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
  • Plan and prepare work schedules and keep records of employees' work schedules and time cards.
  • Establish and implement policies, goals, objectives, and procedures for their department.
Team Leader Dec 2006Jan 2008 Academy Sports + Outdoors Webster, TX
  • Ensures providing exceptional customer service is the top priority of every interaction.
  • Coordinates, plans and schedules training, and ensures associates are completing training modules in a timely manner.  Escalates all issues involving non-compliance to manager.
  • Provides feedback to manager via feedback form in order to give input on annual evaluations and succession planning.  Participates in ongoing development conversations.
  • Coordinates associates' assignments, distributes workload and follows up on tasks to ensure completion.
  • Suggests methods to improve store operations, efficiency and service.
  • Drives efforts of team to complete assigned tasks.
  • Assists with daily planning of operational tasks assigned to the store.
  • Oversees members of a team working on special projects.
  • Executes a plan to ensure associates are compliant with established sales, safety and security practices and procedures in conjunction with local, state and federal regulations.
  • Plans and ensures proper execution of company merchandising standards.
  • Assists with departmental zoning.
  • Notifies manager of all associate relations issues as well as issues that have the potential to impact the department or store.
  • Actively participates in floor walks with regional vice president, district manager, store director and manager.
  • Assumes lead-on-duty responsibilities.
  • Assists with allocation of payroll hours by creating associate schedules based on business needs.
  • Completes 4473 paperwork and submits for approval.
Sales Associate Aug 2006Dec 2006 Academy Sports + Outdoors Webster, TX
  •   Provide prompt, friendly customer service.
  • Zone merchandise Conduct price changes.
  • Set and maintain weekly ad signage
  • Perform price/SKU look-ups.
  • Set and maintain planograms.
  •  Unload merchandise from trucks.
  •  Operate cash register and maintain knowledge of cashier procedures.
  • Answer telephone.
  •  Housekeeping duties.
  • Attended training seminars.
Education
High School Diploma Jun 2005 Alvin High School Alvin, TX

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About this resume

Retail Manager FROM Cape May , New Jersey RESUME

This is a resume for a Retail Manager in Cape May, New Jersey with experience working for such companies as Academy Sports Outdoors and Academy Sports Outdoors. The grade for this resume is 0 and is one of hundreds of Retail Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Retail Manager resume.

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School Attended
Alvin High School