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Mars National Bank - Retail Banking Branch Manager Resume Example

Aria Barnes
XXXX XXXXXXXX XXXX
Gibsonia, PA 15044
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXX
Professional Summary

 

Dedicated Sales Manager with over 18 years of experience combining sales, management and customer service expertise in Business Banking and Retail Banking. Seeking a position in sales with a fast growth company.

Skills
Experience
Retail Banking Branch Manager, Vice President Oct 2013Present Mars National Bank Mars, PA
  • Accountable for maximizing branch revenues, sales, customer satisfaction, branch staffing, and minimizing operating losses.
  • Network within communities to find and attract new business.
  • Establish and maintain relationships with individuals and business clients/prospects.
  • Conducts cold calls on prospective small business owners. 
  • Provide assistance with problems these customers may encounter.
  • Examine, evaluate, or process loan applications.
  • Oversee the flow of cash or financial instruments.
  • Recruit staff members and oversee training programs.
  • Provides daily coaching and team building exercises to branch staff and oversees.
Business Development Officer Oct 2007Oct 2013 Citizens Bank Pittsburgh , PA
  • Cold calls potential new and existing business banking clients in assigned territory utilizing DRIVE sales profiling process leads to develop new accounts and expansion to existing clients.
  • 12 face to face appointments and 2 COI appointments weekly. Attracting small business owners with company revenues $0 up to $1,000,000.
  • Maintain high level of product knowledge and customer service.
  • Works effectively with assigned internal Business Partners to generate cross sell products (depository, savings, loans, cash management, credit card processing, foreign exchange, personal and business credit cards) to existing customers and prospects.
  • Prepare proposals, quotes, contracts, or presentations for potential and existing customers.
  • Daily use of SalesForce.com for all activities performed.
Business Banking Relationship Manager Nov 2010Apr 2011 Citizens Bank Pittsburgh , PA
  • Generate new Business Banking Customers.
  • 8 face to face appointments weekly. Attracting small businesses with gross revenue sales $0 up to $3,000,000.
  • Maintain and execute a relationship plan for an assigned portfolio existing of 150 business customers.
  • Grow existing portfolio through conducting annual financial reviews, cross selling additional banking services, and maintaining a high level of customer service.
  • Daily use of SalesForce.com for all activities performed daily.
Branch Manager Nov 2003Oct 2007 Citizens Bank Pittsburgh , PA
  • Establish and maintain relationships with individual or business customers and provides assistance with problems these customers may encounter.
  • Examine, evaluate, or process loan applications.
  • Network within communities to find and attract new business.
  • Oversee the flow of cash or financial instruments.
  • Control risks and losses.
  • Recruit staff members and oversee training programs.
  • Adheres to bank policy, procedures, and operation integrity.
  • Cold calls prospective business individual and businesses
  • Coaches and trains staff
Branch Manager May 1999Nov 2003 Citifinancial Citigroup Wexford, PA
  • Establish and maintain relationships with individual customers and provide assistance with problems these customers may encounter.
  • Approve, reject, or coordinate the approval or rejection of lines of credit, real estate, or personal loans.
  • Establish procedures for custody or control of assets, records, loan collateral, or securities to ensure safekeeping.
  • Oversee the flow of cash or financial instruments.
  • Review collection reports to determine the status of collections and the amounts of outstanding balances.
  • Submit delinquent accounts to attorneys or outside agencies for collection.
  • Recruit staff members and oversee training programs.
Assistance Branch Manager Jan 1995May 1999 Household Finance Pittsburgh, PA
  • Establish and maintain relationships with individual and provide assistance with problems these customers may encounter.
  • Examine, evaluate, or process loan applications.
  • Oversee the flow of cash or financial instruments.
  • Review collection reports to determine the status of collections and the amounts of outstanding balances.
  • Make 20-30 outbound calls daily to generate lending opportunity.
  •     

  • Oversee training programs for staff and new hires
  • Oversees branch operations and staff in managers absence
Education
High School Diploma: Early Childhood Development Jun 1991 Parishville Hopkinton Central School Parishville, NY CDL Driver/School Bus Endorsement - February 1995
Northwood Realty - Real Estate License - August 1995
Certifications
- Building Effective Telephone Skills
- Effective Mentor
- Real Estate Secured/Cashflow
- OMEGA Credit
- Treasury Cash Management
- DRIVE sales process
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Resume Details

This is a real resume for a Retail Banking Branch Manager in Gibsonia, Pennsylvania with experience working for such companies as Mars National Bank, Citizens Bank, Citifinancial Citigroup. This is one of the hundreds of Retail Banking Branch Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Retail Banking Branch Manager resume.

Previous Companies:

  • Mars National Bank
  • Citizens Bank
  • Citifinancial Citigroup

Previous Job Positions:

  • Retail Banking Branch Manager
  • Vice President
  • Business Development Officer
  • Business Banking Relationship Manager
  • Branch Manager

Schools:

  • Parishville Hopkinton Central School

Level of Education:

  • High School Diploma

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