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Plaza Hotel - Restaurant Supervisor Resume Example

Ectnoruy Isnztal

XXXX XXXXX XXXXXX, Eau Claire, WI 54701

XXXX XXXXX XXXXXX, 54701, Eau Claire WI

XXXXXXXXXXXXXXXXXXXX

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Professional Summary

I am eager, hard working, dedicated and loyal to my employers. I have exceptional customer service skills, with over six years of customer service and leadership experience, most recently at a fast-paced eCommerce company. I am extremely interested in the Account Specialist position.

Skills

Customer experience focus
Management experience

Critical thinking skills
Organized and disciplined

Adept at multitasking
Skilled and experienced with Microsoft Office

Experience

Radial Inc. Eau Claire, WI Learning Specialist Sep 2010 ‐ Current

Advanced quickly within the company, receiving five seasonal and/or permanent promotions within the first three years of employment.
Plan, develop and execute in-person and virtual training for new and existing employees, including but not limited to: brand, policy and procedure, general customer service, and systems training.
Review and evaluate training effectiveness to update training go-forward as needed to continue to improve the program.
Develop testing and evaluation procedures for both in the classroom and on the floor.
Assist agent supervisors with coaching, mentoring and developing new-hires post initial on-boarding.
In previous roles held at the company, responsibilities also included minor daily business management, assisting with HR related agent issues, and communication with clients regarding service impact and issues.

Plaza Hotel Eau Claire, WI Restaurant Supervisor May 2008 ‐ Feb 2011

Performed various financial activities such as cash handling, deposit preparation, and payroll.

Observed and evaluated workers and their performance, including managing any disciplinary items. I also conducted interviews for potential new employees and would make recommendations for agents to terminate from their employment.

Medical Solutions Staffing Rice Lake, WI Human Resources Assistant - Temporary Apr 2010 ‐ Sep 2010

This temporary position was an assignment at Ministry's Saint Michael's Hospital in Steven's Point, WI. During that time I also assisted with duties and responsibilities at sister sites, including St. Joseph's Hospital in Marshfield, WI.
Explained company personnel policies, benefits, and procedures to employees while also getting them set up with their building access needs.
Completed various data entry projects for compiling multiple licensing and education documents into one single master.

Education

Globe University Eau Claire, WI Associate of Applied Science: Medical Administrative Assistant Mar 2010

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Resume Details

This is a real resume for a Restaurant Supervisor in Eau Claire, Wisconsin with experience working for such companies as Radial Inc, Plaza Hotel, Medical Solutions Staffing. This is one of the hundreds of Restaurant Supervisor resumes available on our site for free. Use these resumes as templates to get help creating the best Restaurant Supervisor resume.

Previous Companies:
Radial Inc
Plaza Hotel
Medical Solutions Staffing


Previous Job Positions:
Restaurant Supervisor


Schools:
Globe University


Level of Education:
Associate of Applied Science