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Panera Bread - Restaurant Supervisor Resume Example

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XXX XXXXXXXXX XXXX, Conway, SC 29526

XXX XXXXXXXXX XXXX, 29526, Conway SC

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Professional Summary

Accomplished and energetic Supervisor with a solid history of achievement in Customer Service. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include Managment, communication and Problem solving. Seasoned with more than 4 years of experience in fast-paced and high demand rastaurant. Track record of aggressively achieving exceptional results in customer satisfaction and productivity.

Skills

Administration and Management
Speaking

Customer and Personal Service
Food Production

Service Orientation
Active Listening

Management of Personnel Resources
Social Perceptiveness

Instructing
Time Management

Judgment and Decision Making
Persuasion

Education and Training
English Language

Quality Control Analysis
Critical Thinking

Learning Strategies
Operation and Control

Experience

Front Desk Specialist May 2017 ‐ Current Holiday Inn Club Vacations South Beach Resort Myrtle Beach, SC

Answer telephones and direct calls to appropriate staff.

Greet, register, and assign rooms to guests of hotels or motels.

Verify customers' credit, and establish how the customer will pay for the accommodation.

Contact housekeeping or maintenance staff when guests report problems.

Issue room keys and escort instructions to bellhops.

Make and confirm reservations.

Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.

Compute bills, collect payments, and make change for guests.

Record guest comments or complaints, referring customers to managers as necessary.

Review accounts and charges with guests during the check out process.

Transmit and receive messages, using telephones or telephone switchboards.

Advise housekeeping staff when rooms have been vacated and are ready for cleaning.

Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.

Date-stamp, sort, and rack incoming mail and messages.

Restaurant supervisor Sep 2016 ‐ Current Panera Bread Myrtle Beach, SC

Certified to train workers in food preparation, and in service, sanitation, and safety procedures.

Compile and balance cash receipts at the end of the day or shift.

Perform various financial activities such as cash handling and deposit preparation.

Supervise and participate in kitchen and dining area cleaning activities.

Estimate ingredients and supplies required to prepare a recipe.

Resolve customer complaints regarding food service.

Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups.

Specify food portions and courses, production and time sequences, and workstation and equipment arrangements.

Forecast staff, equipment, and supply requirements based on a master menu.

Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.

Assign duties, responsibilities, and work stations to employees in accordance with work requirements.

Present bills and accept payments.

Perform food preparation such as preparing produce and meets for service hours

Restaurant supervisor Sep 2011 ‐ Oct 2016 Panera Bread Grove City, OH

Certified to train workers in food preparation, and in service, sanitation, and safety procedures.

Compile and balance cash receipts at the end of the day or shift.

Perform various financial activities such as cash handling and deposit preparation.

Supervise and participate in kitchen and dining area cleaning activities.

Estimate ingredients and supplies required to prepare a recipe.

Resolve customer complaints regarding food service.

Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups.

Specify food portions and courses, production and time sequences, and workstation and equipment arrangements.

Purchase or requisition supplies and equipment needed to ensure quality and timely delivery of services.

Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.

Assign duties, responsibilities, and work stations to employees in accordance with work requirements.

Present bills and accept payments.

Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety.

Record production, operational, and personnel data on specified forms.

Server assistant/ assistant brewer Aug 2014 ‐ Nov 2015 Wolfs Ridge Brewing Columbus, OH

Check with customers to ensure that they are enjoying their meals and take action to correct any problems.

Clean tables or counters after patrons have finished dining.

Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.

Prepare tables for meals, including setting up items such as linens, silverware, and glassware.

Stock service areas with supplies such as coffee, food, tableware, and linens.

Remove dishes and glasses from tables or counters, take them to kitchen for cleaning.

Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.

Fill salt, pepper, sugar, cream, condiment, and napkin containers.

Provide guests with information about local areas, including giving directions.

Produce employee Jun 2010 ‐ Aug 2010 Walmart Grove City, OH

Answer customers' questions about merchandise and advise customers on merchandise selection.

Take inventory or examine merchandise to identify items to be reordered or replenished.

Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.

Receive, open, unpack and issue sales floor merchandise.

Clean display cases, shelves, and aisles.
Maintain a fresh and inviting environment for customers

Baker Jun 2010 ‐ Aug 2010 We're rolling pretzel company Grove City, OH

Set oven temperatures and place items into hot ovens for baking.
Combine measured ingredients in bowls of mixing, blending, or cooking machinery.

Check equipment to ensure that it meets health and safety regulations and perform maintenance or cleaning, as necessary.

Prepare or maintain inventory or production records.
Maintain a clean environment for baking
Stock product to sell
Take payments for sales
Advise customers on product

Observe color of products being baked and adjust oven temperatures

Education

High School Diploma: Science May 2010 Bishop Ready High School Columbus, OH

Member, Choir
Volunteer, community service

Member, Marching Band.

Graduated with distinction in French

Awards in chemistry, French, algebra, biology

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Restaurant Supervisor Front Desk Specialist Server Assistant Baker Restaurant Supervisor

Resume Details

This is a real resume for a Restaurant Supervisor in Conway, South Carolina with experience working for such companies as Holiday Inn Club Vacations South Beach Resort, Panera Bread, Wolfs Ridge Brewing. This is one of the hundreds of Restaurant Supervisor resumes available on our site for free. Use these resumes as templates to get help creating the best Restaurant Supervisor resume.

Previous Companies:
Holiday Inn Club Vacations South Beach Resort
Panera Bread
Wolfs Ridge Brewing


Previous Job Positions:
Front Desk Specialist
Restaurant Supervisor
Server Assistant
Baker


Schools:
Bishop Ready High School


Level of Education:
High School Diploma