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Primos Italia - Restaurant Manager Resume Example

Christian Roberts
  • XXXXX XXX XX XXXX, Yukon, OK 73099
  • H: XXXXXXXXXXXX
  • XXXXXXXXXXXXXXX
Professional Summary

Friendly and responsible future law student seeking a position as an entry level contributor in a law firm. Exceptional customer services skills, with 3+ years background in high-turnover fast-paced food industry.  

Skills
  • Customer and Personal Service
  • Active Listening
  • Service Orientation
  • Social Perceptiveness
  • Speaking
  • Coordination
  • Computers and Electronics
  • Clerical
Experience
Restaurant Manager, 06/2014 to Present
Primo's Italia Yukon, OK
  • Greet guests, escort them to their seats, and present them with menus and wine lists.
  • Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
  • Monitor employee and patron activities to ensure liquor regulations are obeyed.
  • Count money and make bank deposits.
  • Investigate and resolve complaints regarding food quality, service, or accommodations.
  • Establish standards for personnel performance and customer service.
  • Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients.
  • Test cooked food by tasting and smelling it to ensure palatability and flavor conformity.
Waitress, 08/2013 to Present
Primo's Italia Yukom, OK
  • Present menus to patrons and answer questions about menu items, making recommendations upon request.
  • Inform customers of daily specials.
  • Explain how various menu items are prepared, describing ingredients and cooking methods.
  • Provide guests with information about local areas, including giving directions. 
  • Take orders from patrons for food or beverages.
  • Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
  • Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
  • Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine.
  • Prepare checks that itemize and total meal costs and sales taxes.
Hostess, 03/2012 to 11/2012
Bolero Oklahoma City, OK
As the first point of customer service upon entering the restaurant, I insured that the customer's experience began with a smile and warm welcome.  
  • Greet guests and seat them at tables or in waiting areas.
  • Provide guests with menus.
  • Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
  • Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
  • Answer telephone calls and respond to inquiries or transfer calls.
  • Take and prepare to-go orders.
  • Inspect dining and serving areas to ensure cleanliness and proper setup.
  • Supervise and coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service.
  • Inform patrons of establishment specialties and features.
  • Receive and record patrons' dining reservations.
Education
High School Diploma: May 2015 Yukon High School - Yukon, OK
Awards
Principal's Honor Roll, gradating with a 3.50 G.P.A.
Additional Information
As a senior in high school, I participated in a Psychology of Learning class where I was able to travel to the elementary schools in the school district and tutor children. The teachers I supported all reported high remarks to my observing instructor.
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Resume Details

This is a real resume for a Restaurant Manager in Yukon, Oklahoma with experience working for such companies as Primos Italia, Bolero. This is one of the hundreds of Restaurant Manager resumes available on our site for free. Use these resumes as templates to get help creating the best Restaurant Manager resume.

Previous Companies:

  • Primos Italia
  • Bolero

Previous Job Positions:

  • Restaurant Manager
  • Waitress
  • Hostess

Schools:

  • Yukon High School

Level of Education:

  • High School Diploma

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