Chavas Mexican Grill - Restaurant Manager Resume Example

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Nrgiea Ennuz

XXXX XXXXXXXXXXX XX, KIngsport, TN 37660

XXXX XXXXXXXXXXX XX, 37660, KIngsport TN

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Professional Summary

Highly personable and ambitious worker who has 20+ years of retail and restaurant experience. I wish to utilize my experience and make a outstanding employee for your company. I am always willing to learn new things.

Skills

Excellent Customer Service Skills
Strong Data Entry

Good Working Skills
Good Telephone Skills

Team Player
Honest

Speaking
Customer and Personal Service

Active Listening
Judgment and Decision Making

Learning Strategies
Sales and Marketing

Experience

Restaurant Manager Aug 2013 ‐ Jan 2015 Chava's Mexican Grill ‐ Kingsport, TN

Count money and make bank deposits.

Take dining reservations.

Record the number, type, and cost of items sold to determine which items may be unpopular or less profitable.

Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control.

Assess staffing needs, and recruit staff using methods such as newspaper advertisements or attendance at job fairs.

Estimate food, liquor, wine, and other beverage consumption to anticipate amounts to be purchased or requisitioned.

Review work procedures and operational problems to determine ways to improve service, performance, or safety.

Order and purchase equipment and supplies.

Test cooked food by tasting and smelling it to ensure palatability and flavor conformity.

Keep records required by government agencies regarding sanitation, and food subsidies when appropriate.

Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients.

Plan menus and food utilization based on anticipated number of guests, nutritional value, palatability, popularity, and costs.

Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.

Establish standards for personnel performance and customer service.

Schedule staff hours and assign duties.

Maintain food and equipment inventories, and keep inventory records.

Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.

Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.

Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation.

Investigate and resolve complaints regarding food quality, service, or accommodations.

Monitor employee and patron activities to ensure liquor regulations are obeyed.

Office Manager Jun 2005 ‐ Jan 2012 Molcajetes Mexican Grill ‐ Kingsport, TN

Hire and terminate clerical and administrative personnel.

Greet guests, escort them to their seats, and present them with menus and wine lists.

Count money and make bank deposits.

Investigate and resolve complaints regarding food quality, service, or accommodations.

Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.

Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.

Maintain food and equipment inventories, and keep inventory records.

Schedule staff hours and assign duties.

Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.

Order and purchase equipment and supplies.

Take dining reservations.

Cashier/Stocker Feb 1990 ‐ Mar 2011 Walmart ‐ Kingsport, TN

Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.

Receive payment by cash, check, credit cards, vouchers, or automatic debits.

Issue receipts, refunds, credits, or change due to customers.

Assist customers by providing information and resolving their complaints.

Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

Process merchandise returns and exchanges.

Education

High School Diploma May 1992 Dobyns Bennett High School ‐ Kingsport, TN

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Chavas Mexican Grill - Restaurant Manager Resume Example

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