Twelve & K Hotel - Reservations Coordinator Resume Example

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Scarlett Watson
XXXXX XXXXXXXX XXX , Bowie , MD 20716
Ph: XXXXX XXXXXXXX
XXXXXXXXXXXXXXXXXXXX
Education
Bachelor of Science : Health Management Dec 2015 Howard University Washington , DC GPA: 3.4
High School Diploma : General Studies May 2011 Largo High School Upper Marlboro, MD
Experience
Reservations Coordinator Jul 2014Dec 2014 Twelve & K Hotel Washington , DC
  • Greet, register, create new hotel reservations, manage groups.
  • Create new hotel reservations and manage group rooming blocks. 
  • Verify customers' credit, and establish how the customer will pay for the accommodation.
  • Perform bookkeeping activities, such as balancing accounts and conducting nightly audits
Guest Service Agent Jun 2014Dec 2014 Aloft National Harbor National Harbor, MD
  • Provide information about local features, such as shopping, dining, nightlife, or recreational destinations.
  • Provide business services for guests, such as sending or receiving faxes or shipping packages.
  • Communicate efficiently with each department to certify the functionality of hotel operations.
Guest Service Agent/ Night Auditor Mar 2013Oct 2013 Holiday Inn Express Baltimore , MD
  • Operate computers programmed with accounting software to record, store, and analyze information.
  • Prepare bank deposits by compiling data from cashiers, verifying and balancing receipts, and sending cash, checks, or other forms of payment to banks.
  • Code documents according to company procedures.
  • Greet, register, and assign rooms to guests of hotels or motels.
Guest Service Agent Jun 2012Mar 2013 Holiday Inn Inner Harbor Baltimore , MD
  • Pick up and deliver items or run errands for guests.
  • Plan special events, parties, or meetings, which may include booking musicians or celebrities.
  • Perform office duties on a temporary basis when needed.
  • Control the hotel switchboard by answering telephone calls and processing transfers.
Community Service

Peer Leader, College Summit, 2011-Current

Volunteer, Red Cross, 2014
Volunteer, SOME, 2013

Awards & Affiliations

Top Performer, IHG Rewards, 2013

Dean's List, Spring 2014-Fall 2014

Emerging Leader at Capital One, March 2014

Outstanding Achievement in Customer Satisfaction, 2014
Scholarship, Jack & Jill, 2013

Member, National Society of Leadership and Success, 2014

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About this resume

Reservations Coordinator FROM Bowie , Maryland RESUME

This is a resume for a Reservations Coordinator in Bowie, Maryland with experience working for such companies as Twelve & K Hotel and Aloft National Harbor. The grade for this resume is 0 and is one of hundreds of Reservations Coordinator resumes available on our site for free. Use these resumes as templates to get help creating the best Reservations Coordinator resume.

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School Attended
Howard University