Twelve & K Hotel - Reservations Coordinator Resume Example

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Scarlett Watson
Bachelor of Science : Health Management Dec 2015 Howard University Washington , DC GPA: 3.4
High School Diploma : General Studies May 2011 Largo High School Upper Marlboro, MD
Reservations Coordinator Jul 2014Dec 2014 Twelve & K Hotel Washington , DC
  • Greet, register, create new hotel reservations, manage groups.
  • Create new hotel reservations and manage group rooming blocks. 
  • Verify customers' credit, and establish how the customer will pay for the accommodation.
  • Perform bookkeeping activities, such as balancing accounts and conducting nightly audits
Guest Service Agent Jun 2014Dec 2014 Aloft National Harbor National Harbor, MD
  • Provide information about local features, such as shopping, dining, nightlife, or recreational destinations.
  • Provide business services for guests, such as sending or receiving faxes or shipping packages.
  • Communicate efficiently with each department to certify the functionality of hotel operations.
Guest Service Agent/ Night Auditor Mar 2013Oct 2013 Holiday Inn Express Baltimore , MD
  • Operate computers programmed with accounting software to record, store, and analyze information.
  • Prepare bank deposits by compiling data from cashiers, verifying and balancing receipts, and sending cash, checks, or other forms of payment to banks.
  • Code documents according to company procedures.
  • Greet, register, and assign rooms to guests of hotels or motels.
Guest Service Agent Jun 2012Mar 2013 Holiday Inn Inner Harbor Baltimore , MD
  • Pick up and deliver items or run errands for guests.
  • Plan special events, parties, or meetings, which may include booking musicians or celebrities.
  • Perform office duties on a temporary basis when needed.
  • Control the hotel switchboard by answering telephone calls and processing transfers.
Community Service

Peer Leader, College Summit, 2011-Current

Volunteer, Red Cross, 2014
Volunteer, SOME, 2013

Awards & Affiliations

Top Performer, IHG Rewards, 2013

Dean's List, Spring 2014-Fall 2014

Emerging Leader at Capital One, March 2014

Outstanding Achievement in Customer Satisfaction, 2014
Scholarship, Jack & Jill, 2013

Member, National Society of Leadership and Success, 2014

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About this resume

Reservations Coordinator FROM Bowie , Maryland RESUME

This is a resume for a Reservations Coordinator in Bowie, Maryland with experience working for such companies as Twelve & K Hotel and Aloft National Harbor. The grade for this resume is 0 and is one of hundreds of Reservations Coordinator resumes available on our site for free. Use these resumes as templates to get help creating the best Reservations Coordinator resume.

School Attended
Howard University