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Comcast Business - Rep 2 Resume Example

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Olivia Sanchez
XXXX XX XXXXXX XXXXXX, Philadelphia, PA 19120
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXX
Professional Summary:

Service-oriented Sales Representative with 8+ years background in retail and sales. Core competencies include problem solving, technical and organizational skills as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.

Skills:
  • Active Listening
  • Reading Comprehension
  • Speaking
  • Customer and Personal Service
  • Critical Thinking
  • Coordination
  • Social Perceptiveness
  • Mathematics
  • Time Management
  • Negotiation
  • Complex Problem Solving
Experience:
Rep 2, SMB Direct Sales Jun 2013Jan 2014 Comcast Business Horsham, Pa
  • Generated monthly sales through outbound cold calling or lead generation.
  • Consulted with business customers on their business application, solicited referrals for potential new prospects, and close web leads.
  • Resolved customer issues.
  • Updated and maintained prospect database and opportunity funnel on a daily basis, assuring management of database and assured customers' orders are fulfilled.
  • Met and exceeded all assigned sales quotas.
  • Facilitated  the sale of comcast internet, voice, and TV services to small and mid-size business to new and existing customers.
  • Managed multiple activities simultaneously including interacting with customers while using multiple software applications for research and documentation.

Customer Service/Sales Agent Oct 2011Aug 2012 Colonial Penn Life Insurance Philadelphia, Pa
  • Promoted company products and services
  • Connected one-on-one with customers in a retail setting to inform them of the features, benefits, and use of services.
  • Utilized knowledge of the products, services, features, pricing and competitiveness, as well as best practices as they levetated to sales processes.
  • Ensured that all merchandising and collateral is in compliance with company standards.
  • Maintained sales records and prepare sales and activity reports as required.
  • Delivered daily and weekly reports to management to track sales.
  • Met and exceeded sales goal, independently  established and organized daily sales activities.

Customer Service Sales Represenative Jun 2006Jul 2011 Verizon Wireless Ardmore, Pa
  • Created new and repeat sales by providing technology features and benefits of products, provided product, services and technical information.
  • Recommended specific product and services by determining customer requirements and expectations.
  • Accomplished sales targets/quotas while utilizing exceptional listening skills, answered the customers' inquiries and resolved customers' complaints.
  • Handled proficient PC skills while setting up and maintaining customer information and files.

Head Waiter/Server Aug 2002Mar 2006 International House of Pancakes Jenkintown, Pa
  • Supervised and participated in kitchen and dining area cleaning activities.
  • Resolved customer complaints regarding food services.
  • Trained workers in food preparation and in service sanitation and safety procedures.
  • Presented bills and accepted payments
  • Greeted and seated guests and presented menus.
  • Evaluated new products for usefulness and suitability.

Counter Sales Person/Server May 1999Sep 2002 Burger King Willow Grove, Pa
  • Provided excellent service to customers by taking orders and completing sales with courtesy.
  • Handled cash handling and register operations.

Education:
Associate of Arts : Business Management Cheyney University of Pennsylvania Cheyney , Pa
High School Diploma : Business Marketing Martin Luther King High School Philadelphia, Pa
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Resume Details

This is a real resume for a Rep 2 in Philadelphia, Pennsylvania with experience working for such companies as Comcast Business, Colonial Penn Life Insurance, Verizon Wireless. This is one of the hundreds of Rep 2 resumes available on our site for free. Use these resumes as templates to get help creating the best Rep 2 resume.

Previous Companies:

  • Comcast Business
  • Colonial Penn Life Insurance
  • Verizon Wireless

Previous Job Positions:

  • Rep 2
  • SMB Direct Sales
  • Customer Service
  • Sales Agent
  • Customer Service Sales Represenative

Schools:

  • Cheyney University of Pennsylvania
  • Martin Luther King High School

Level of Education:

  • Associate of Arts
  • High School Diploma

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