Portland Adventist Medical Center - Registration Representative Resume Example

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Lucas Martin

XX XXX XXXX , Fairview , OR 97024 | (H) XXXXXXXXXXXX | XXXXXXXXXXXXXXXXXXXXXXX

Professional Summary

I am an accomplished and energetic administrative assistant with strong organizational and prioritization abilities. I am seasoned with working in a fast-paced environment and have a track record of achieving exceptional results. I focus on maintaining strong communication and time management in each project I am assigned and handle the tasks accurately and efficiently. I am passionate, motivated, and always striving for excellence. I have training in medical terminology and have a thorough understanding of HIPPA compliance and confidentiality laws. I am outgoing and offer superb customer service. I also have the ability to learn new tasks quickly. I am proficient in growing key customer relationships while maintaining a professional demeanor at all times.

Skills

Leadership Skills
Research, Education and Training skills

Strong Customer Service
Time Management

Critical Thinking and Active Learning
Complex Problem Solving and Decision Making

Multiple Computer and Electronics skills
Ability to Multitask Projects

Project Prioritization

Work Experience

Registration Representative 06/2014 to Present
Portland Adventist Medical Center – Portland, OR

Responsibilities include:

Greeting persons entering into the Emergency Room, determining nature, purpose and severity of the visit.
Registering patients into the data base, gathering financial and insurance documentation.
Organizing all documentation for appropriate hospital files.
Receiving payment and recording receipts for service.
Hearing and resolving complaints from customers or the public.
Clearly communicating with patients, medical staff, EMT's, Police Officers and hospital security.
Working alongside medical care providers to achieve optimal patient care.

Assistant Manager/Chiropratic Assistant 09/2011 to 06/2014
Columbia Gorge Chiropractic – Troutdale, OR
Responsibilities include:

Greeting patients, gathering billing and insurance documentation.
Assisting patients into their specific treatment rooms such as chiropractic care or massage therapy.
Verifying accuracy of billing data, postings documents for correct entry and proper codes.
Preparing itemized statements, bills, or invoices and recording amounts due for services.
Personally treating patients through ultrasound therapy, heat/ice therapy, electrical stimulation and/or cold laser treatment.
Preparing bank deposits by compiling data from office staff, verifying and balancing receipts, and sending cash, checks, or other forms of payment to banks.
Calculating, preparing, and issuing bills, invoices, account statements, and other financial statements.
Personally implemented a system change of professional computer software from "ICD10" to "Chiro Touch" and trained all office personnel proper implementation and use of the software.
Designing office flyers, post cards promoting office specials, business cards and newspaper ads.
Performing general office duties such as filing, answering mail and telephone inquiries regarding rates and procedures, handling routine correspondence, washing laundry and cleaning/sanitizing patients rooms.

Personal Assistant (On Call) 01/2007 to 09/2011
Jackie Licht Real Estate Broker – Boring, OR
Responsibilities Include:

Flyer design and newsletters.
Mass marketing mail outs.
Computer input.
Organizing client files.
Office organizing and general office duties.

Assistant Childrens Pastor 07/2009 to 06/2011
Anthem Church – Fairview, OR
Responsibilities Included:

Planning weekly messages and coordinating weekly service to accommodate the growing ministry of 85 students.
Leading the Ministry team.
Planning and coordinating summer events and camps.

Additional Employment Information Available on Request

Education