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Tiburcio Vasquez Health Center - Referrals Coordinator Resume Example

Brooklyn Henderson
XXXXX XXXXXX XX, Hayward, CA 94544
XXXXXXXXXXXXXXXXXXXXX
Ph: XXXXXXXXXXXX
Professional Summary

Service-oriented Receptionist with 10 year background in Costumer Service. Core competencies include Bilingual (English/Spanish), responsible and reliable as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.

Skills
  • Active Listening
  • Bilingual (English/Spanish)
  • Responsible
  • Reliable
  • Honest
Experience
Referrals Coordinator Nov 2008Present Tiburcio Vasquez Health Center, Inc. Hayward, CA
  • Collaborate with other professionals to evaluate patients' medical or physical condition and to assess client needs.
  • Schedule and confirmed patients diagnostic appointments, surgeries, or medical consultations.
  • Expeditiously process electronic referrals for healthcare services to specialty medical personnel via newly implemented electronic medical records system, then emailed & faxed.
  • Obtain reports from patients visit/appointments that have been made, scanned them into Nextgen (Electronic Medical Record System) on computer so that provider could review.
  • Work under close direction of health insurance company representatives, medical specialist, primary care physicians, and nurses across a diverse insurance coverage landscape, including HealthPac, Medical, CHCN, AAH, B-C, Cover California and CHDP.
  • Answered patients calls on a daily basis. Made sure all reports or appointments are received and made.
  • Assisted/help out supervisor when requested.
  • Notified patients with instructions for procedures, assist them with directions/maps.
  • Forward referral submitted by doctors to appropriate departments.
  • Informed doctors if patient physically arrived to appointment or not.
  • Re-schedule appointments for patient if still needed.
Medical Records Clerk Jun 2007Nov 2008 Tiburcio Vasquez Health Center, Inc. Union City, CA
  • Pull charts for next day appointments.
  • Look for charts to attached reports, x-rays, labs, prescriptions. Forward  charts to doctors.
  • Assist patients with medical forms such as medical released, school forms, disability forms.
  • Faxed/mailed medical records to different facilities upon request.
Appointment Clerk/Medical receptionist Sep 2005Jun 2007 Tiburcio Vasquez Health Center, Inc. Hayward, CA
  • Answer telephones and direct calls to appropriate staff.
  • Greet visitors, as certain purpose of visit, and direct them to appropriate staff.
  • Schedule/re-schedule appointments for patients to be seen at our facility.
  • Call patients a day before to remained them of the appointment or to re-schedule if needed it.
  • Verified patients insurance before scheduling appointments.
  • Confirmed patients address and telephone numbers when patients where calling.
Education
High School Diploma Jun 2003 Tennyson High School Hayward, CA
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Resume Details

This is a real resume for a Referrals Coordinator in Hayward, California with experience working for such companies as Tiburcio Vasquez Health Center, Inc. This is one of the hundreds of Referrals Coordinator resumes available on our site for free. Use these resumes as templates to get help creating the best Referrals Coordinator resume.

Previous Companies:

  • Tiburcio Vasquez Health Center
  • Inc

Previous Job Positions:

  • Referrals Coordinator
  • Medical Records Clerk
  • Appointment Clerk
  • Medical receptionist

Schools:

  • Tennyson High School

Level of Education:

  • High School Diploma

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