Humana - Referral Specialist Resume Example

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Samantha Washington
XXXX XX XXXXXXXX XX XXX XX, Clearwater, FL 33765
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Ph: XXXXXXXXXX
Summary
Detail-oriented professional with strong technical skills, great teamwork, and the ability to learn concepts quickly. An organized, productive, proficient, and dependable individual that enjoys each task at hand. Goal-oriented with dedication to high levels of customer satisfaction and meeting aggressive business goals. 
Language
Bilingual (Spanish/English)
Skills
  • Bilingual (Spanish/English)
  • Customer and Personal Service
  • Active Listening
  • Critical Thinking
  • Excellent research skills 
  • Microsoft Word, Excel, PowerPoint 
  • Detail oriented 
  • Understands confidentiality 
  • Team-oriented 
  • Organizational planning 
  • Energetic work attitude 
  • Learning Strategies
Education
Jan 2013 Gaither High School Volleyball captain, Track, Cheerleading, Little Wranglers- Being a supervised pre-school teacher
Keiser University Monthly law classes, Understanding on how to use Westlaw
Florida Atlantic University Boca Raton, FL Student government- House of Representatives
SOCO(handling the funds of the university
Experience
Referral Specialist Feb 2015Present Humana St. Petersburg, FL
  • Understand customers
  • Written and speaking skills
  • Know how to handle a multiple line phone
  • Able to answer questions quickly
  • Meet weekly production
  • Use computers for various applications, such as database management or word processing.
  • Create, maintain, and enter information into databases.
  • Conduct searches to find needed information, using such sources as the Internet.
Front Desk Personnel Nov 2014Feb 2015 First Choice Dental Clearwater, FL
  • Take dictation in shorthand or by machine and transcribe information.
  • Establish work procedures or schedules and keep track of the daily work of clerical staff.
  • Conduct searches to find needed information, using such sources as the Internet.
  • Provide services to customers, such as order placement or account information.
  • Schedule and confirm appointments for clients, customers, or supervisors.
  • Maintain scheduling and event calendars.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
Server May 2014Sep 2014 Applebee's TAMPA, FL
  • Monitor food distribution, ensuring that meals are delivered to the correct recipients and that guidelines, such as those for special diets, are followed.
  • Examine trays to ensure that they contain required items.
  • Place food servings on plates or trays according to orders or instructions.
  • Record amounts and types of special food items served to customers.
  • Total checks, present them to customers, and accept payment for services.
Server Nov 2012Jun 2013 Genghis Grill TAMPA, FL
  • Examine trays to ensure that they contain required items.
  • Take food orders and relay orders to kitchens or serving counters so they can be filled.
  • Total checks, present them to customers, and accept payment for services.
  • Record amounts and types of special food items served to customers.
  • Remove trays and stack dishes for return to kitchen after meals are finished.
  • Place food servings on plates or trays according to orders or instructions.
Smoothie Maker Feb 2013Apr 2013 Smoothie King TAMPA, FL
  • Handling money 
  • Customer service 
  • Making smoothies at a fast pace 
  • Understanding customers 
  • Selling products 
  • Multi-task 
  • Handling stressful situations. 

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About this resume

Referral Specialist FROM Clearwater , Florida RESUME

This is a resume for a Referral Specialist in Clearwater, Florida with experience working for such companies as Humana and First Choice Dental. The grade for this resume is 0 and is one of hundreds of Referral Specialist resumes available on our site for free. Use these resumes as templates to get help creating the best Referral Specialist resume.

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School Attended
Gaither High School