Hackensack University Medical Center - Recreational Aide Resume Example

Professional Summary

Friendly and enthusiastic employee with 12 years of experience in Customer Service and Sales. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.

Skills

Judgment and Decision Making
Time Management

Customer Service
Clerical

Active Listening
Sales

Instructing
Problem Solving

Experience

Recreational Aide Jul 2013 －Sep 2013 Hackensack University Medical Center Jackson, NJ

Enforce rules and regulations of recreational facilities to maintain discipline and ensure safety.
Manage the daily operations of recreational facilities.
Supervise and coordinate the work activities of personnel, such as training staff members and assigning work duties.
Complete and maintain time and attendance forms and inventory lists.
Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Assist customers by providing information and resolving their complaints.
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Greet customers entering establishments.
Answer customers' questions, and provide information on procedures or policies.
Calculate total payments received during a time period, and reconcile this with total sales.
Stock shelves, and mark prices on shelves and items.

Recreational Aide Aug 2011 －Jul 2012 [Company Name] [City], [State]

Enforce rules and regulations of recreational facilities to maintain discipline and ensure safety.
Manage the daily operations of recreational facilities.
Supervise and coordinate the work activities of personnel, such as training staff members and assigning work duties.
Schedule maintenance and use of facilities.
Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Assist customers by providing information and resolving their complaints.
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Answer customers' questions, and provide information on procedures or policies.
Calculate total payments received during a time period, and reconcile this with total sales.
Calculate total payments received during a time period, and reconcile this with total sales.
Stock shelves, and mark prices on shelves and items.

Head Bookkeeper Aug 2003 －Feb 2011 Cosentus Billings, MT

Resolve customer complaints or answer customers' questions regarding policies and procedures.
Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
Implement corporate or departmental policies, procedures, and service standards in conjunction with management.
Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
Train or instruct employees in job duties or company policies or arrange for training to be provided.
Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.
Maintain records pertaining to inventory, personnel, orders, supplies, or machine maintenance.
Prepare bank deposits by compiling data from cashiers, verifying and balancing receipts, and sending cash, checks, or other forms of payment to banks.
Receive, record, and bank cash, checks, and vouchers.
Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.
Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
Order a supply of cash to meet daily needs.

Cashier Feb 2001 －Aug 2003 Home Depot Grand Rapids, MI

Provide superior customer service.
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Greet customers entering establishments.
Accept payment from customers, and make change as necessary.
Request and record customer orders, and compute bill.
Clean and organize eating, service, and kitchen areas.
Communicate with customers regarding orders, comments, and complaints.
Wash dishes, glassware, and silverware after meals.
Maintain sanitation, health, and safety standards in work areas.
Prepare and serve beverages such as coffee and fountain drinks.

Education