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Coastal Horizons Tasc - Records Clerk Resume Example

Aria Barnes
XXXX XXXXXX XXXX
Wilmington , NC 28411
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Accomplished and energetic Administrator with a solid history of achievement in Business. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include Management,Customer Service and Team Building

Skills
  • Clerical
  • Customer and Personal Service
  • Administration and Management
  • Coordination
  • Time Management
  • Personnel and Human Resources
  • Economics and Accounting
  • Computers and Electronics
  • Mathematics
  • Judgment and Decision Making
  • Management of Personnel Resources
  • Social Perceptiveness
  • Service Orientation
  • Active Learning
  • Complex Problem Solving
  • Instructing
  • Telecommunications
  • Education and Training
Experience
Records Clerk May 2014Present Coastal Horizons - TASC Wilmington, NC
  • Greet walk in consumers and complete check in process
  • Answer telephone call and direct to the appropriate staff person
  • Answer consumers general questions
  • Create new records as necessary.
  • Monitor and maintain front office paperwork
  • Perform general office duties such as typing, operating office machines, and sorting mail.
  • Sort or classify information according to guidelines, such as content, purpose, user criteria, or chronological, alphabetical, or numerical order.
  • Maintain and ensure consumer confidentially by securing all consumer information via telephone or personal contact
  • Assign and record or stamp identification numbers or codes to index materials for filing.
  • Answer questions about records or files.
  • Eliminate outdated or unnecessary materials, destroying them or transferring them to inactive storage, according to file maintenance guidelines or legal requirements.
  • Collect payments and issue receipts
  • Work well with consumers, probation officers and other Coastal Horizons employees
  • Follow HIPPA, OSHA and  compliance plan regulations 
  • Adhere to polices an procedures set forth in Coastal Horizons employee manual
  • Assist whenever needed other duties as assigned
Office Clerk Dec 2013Feb 2014 Coastal Horizons Wilmington, NC
  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Receive payment and record receipts for services.
  • Transmit information or documents to customers, using computer, mail, or facsimile machine.
  • Hear and resolve complaints from customers or the public.
  • Schedule appointments and maintain and update appointment calendars.
  • Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
  • File and maintain records.
  • Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
Office Manager May 2009Jul 2013 EZ Access of North Carolina, LLC Wilmington , NC
  • Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.
  • Answer phone calls and direct calls to appropriate parties or take messages.
  • Process payroll information.
  • Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.
  • File and retrieve corporate documents, records, and reports.
  • Set up and oversee administrative policies and procedures for offices or organizations.
  • Make travel arrangements for executives.
  • Open, sort, and distribute incoming correspondence, including faxes and email.
  • Prepare responses to correspondence containing routine inquiries.
Business Officer Apr 1989Jun 2010 New Hanover County Department of Social Services Wilmington, NC
  • Plan, administer and control budgets for contracts, equipment and supplies.
  • Direct or coordinate the supportive services department of a business, agency, or organization.
  • Monitor the facility to ensure that it remains safe, secure, and well-maintained.
  • Prepare and review operational reports and schedules to ensure accuracy and efficiency.
  • Hire and terminate clerical and administrative personnel.
  • Set goals and deadlines for the department.
  • Conduct classes to teach procedures to staff.
  • Recommend Operational improvement based on trends and analysis
  • Development of Departmental budget
  • Collected and reported monthly expense variances an explanations
  • Reviewed and approved annual and sick leave 
  • Supervised fiscal staff of eight
  • Conducted performance evaluations and recommended raises
  • Assist with audit
  • Other duties as assigned
Education
High School Diploma Delco, NC Acme-Delco Jr & Sr High School Jun 1977
Accounting Wilmington, NC Cape Fear Community College
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Resume Details

This is a real resume for a Records Clerk in Wilmington, North Carolina with experience working for such companies as Coastal Horizons Tasc, Coastal Horizons, Ez Access Of North Carolina. This is one of the hundreds of Records Clerk resumes available on our site for free. Use these resumes as templates to get help creating the best Records Clerk resume.

Previous Companies:

  • Coastal Horizons TASC
  • Coastal Horizons
  • EZ Access of North Carolina

Previous Job Positions:

  • Records Clerk
  • Office Clerk
  • Office Manager
  • Business Officer

Schools:

  • Acme-Delco Jr & Sr High School
  • Cape Fear Community College

Level of Education:

  • High School Diploma

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