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Thompson Communcation - Receptionists and Information Clerks Resume Example

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Henry Hernandez
XXXX XXXXX XXX XX , Junction CIty , KY 40440
Ph: XXXXXXXXXX
XXXXXXXXXXXXXXXXXX
Professional Summary

Dedicated Office Manager/Receptionist with 9 years of experience combining management and customer service expertise in public and busy call centers. Looking for a position as Receptionist in a fast growth company.

Skills
  • Clerical
  • Customer and Personal Service
  • English Language
  • Speaking
  • Administration and Management
  • Active Listening
  • Coordination
  • Reading Comprehension
  • Time Management
  • Writing
  • Computers and Electronics
  • Critical Thinking
  • Negotiation
  • Judgment and Decision Making
  • Monitoring
  • Service Orientation
  • Complex Problem Solving
  • Active Learning
  • Telecommunications
  • Communications and Media
  • Persuasion
Experience
Receptionists and Information Clerks Apr 2006Oct 2010 Thompson Communcation/ SouthEast Telephone Agency Harrodsburg, KY
  • Set goals and deadlines for the department.
  • Acquire, distribute and store supplies.
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Receive payment and record receipts for services.
  • Transmit information or documents to customers, using computer, mail, or facsimile machine.
  • Hear and resolve complaints from customers or the public.
  • Schedule appointments and maintain and update appointment calendars.
  • File and maintain records.
  • Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
  • Analyze data to determine answers to questions from customers or members of the public.
  • Keep a current record of staff members' whereabouts and availability.
  • Process and prepare memos, correspondence, travel vouchers, or other documents.
  • Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.
Receptionists and Information Clerks Jun 2004Feb 2006 Rightmyer Insureance Agency Danville, KY
  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Receive payment and record receipts for services.
  • Transmit information or documents to customers, using computer, mail, or facsimile machine.
  • Hear and resolve complaints from customers or the public.
  • Schedule appointments and maintain and update appointment calendars.
  • Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
  • File and maintain records.
  • Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
  • Analyze data to determine answers to questions from customers or members of the public.
House Parent Dec 1999Feb 2004 Woodlawn Childrens Home Danville, KY
  • Enforce rules and regulations to ensure the smooth and orderly operation of dormitory programs.
  • Provide emergency first aid and summon medical assistance when necessary.
  • Mediate interpersonal problems between residents.
  • Make regular rounds to ensure that residents and areas are safe and secure.
  • Observe students to detect and report unusual behavior.
  • Communicate with other staff to resolve problems with individual students.
  • Supervise, train, and evaluate residence hall staff, including resident assistants, participants in work-study programs and other student workers.
  • Develop and coordinate educational programs for residents.
  • Develop program plans for individuals or assist in plan development.
  • Supervise the activities of housekeeping personnel.
  • Hold regular meetings with each assigned unit.
  • Supervise students' housekeeping work to ensure that it is done properly.
  • Chaperone group-sponsored trips and social functions.
  • Answer telephones, and route calls or deliver messages.
  • Order supplies for facilities.
  • Provide transportation or escort for expeditions such as shopping trips or visits to doctors or dentists.
  • Assign rooms to students.
  • Direct and participate in on- and off-campus recreational activities for residents of institutions, boarding schools, fraternities or sororities, children's homes, or similar establishments.
Education
High School Diploma May 1993 Boyle County High School Danville , Ky
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Resume Details

This is a real resume for a Receptionists and Information Clerks in Junction CIty, Kentucky with experience working for such companies as Thompson Communcation, Southeast Telephone Agency, Rightmyer Insureance Agency. This is one of the hundreds of Receptionists and Information Clerks resumes available on our site for free. Use these resumes as templates to get help creating the best Receptionists and Information Clerks resume.

Previous Companies:

  • Thompson Communcation
  • SouthEast Telephone Agency
  • Rightmyer Insureance Agency

Previous Job Positions:

  • Receptionists and Information Clerks
  • House Parent

Schools:

  • Boyle County High School

Level of Education:

  • High School Diploma

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