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Wieuca Animal Clinic - Receptionist Resume Example

Isaiah Edwards
XXXX XX XXX XXXXX, Gainesville, FL 32605
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXX
Professional Summary

Friendly and enthusiastic receptionist with four years of experience in the veterinary field and four years experience in the medical field. Able to learn new tasks quickly.  Represent clinic with friendly, professional demeanor at all times.

Skills
  • Customer Service
  • Active Listening
  • Social Perceptiveness
  • Critical Thinking
  • Good judgment and decision making
Experience
Receptionist Apr 2014Apr 2015 Wieuca Animal Clinic Sandy Springs, Georgia Answer, screen and direct inbound phone calls. Receive and assist clients in a sensitive and empathetic manner. Perform general secretarial duties, including appointment set up, faxing and mailing. Receive and sort email. Input data into an electronic medical record system. Interact in a professional manner with the public. Handle delicate situations, such as customer requests, special needs and complaints. Collect payment and record receipts for services. Maintain a neat, tidy and pleasant appearance of the reception area.
Receptionist Supervisor Feb 2009Nov 2012 Crown Veterinary Specialists Lebanon, New Jersey
  • Maintain a well trained staff for the front of a new emergency/specialty hospital. The owner of Crown Veterinary Specialists envisioned an environment where people would feel as comfortable as possible during a stressful and emotional time. 
  • Resolve customer complaints or answer customers' questions regarding policies and procedures.
  • Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
  • Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
  • Train or instruct employees in job duties or company policies or arrange for training to be provided.
  • Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
  • Evaluate employees' job performance and conformance to regulations and recommend appropriate personnel action.
  • Recruit, interview, and select employees.
  • Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.
  • Coordinate activities with other supervisory personnel or with other work units or departments.
Patient Service Representative Hunterdon Family Medicine Flemington, NJ Answer multi-line telephone, verify patient information, make appointments, collect co-payments, as well as account balances. Verify insurance, process referrals and pre-certifications. Communicate with patients and doctors within the organization. Work under pressure while maintaining confidentiality of highly sensitive information.
Medical Receptionist Whitehouse Family Medicine Whitehouse Station, NJ Answer multi-line telephone, verify patient information, make appointments, collect co-payments, as well as account balances. Verify insurance, process referrals and pre-certifications. Work under pressure while maintaining confidentiality of highly sensitive information.
Education
Business Jun 1979 Summit High School Summit, NJ
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Resume Details

This is a real resume for a Receptionist in Gainesville, Florida with experience working for such companies as Wieuca Animal Clinic, Crown Veterinary Specialists, Hunterdon Family Medicine. This is one of the hundreds of Receptionist resumes available on our site for free. Use these resumes as templates to get help creating the best Receptionist resume.

Previous Companies:

  • Wieuca Animal Clinic
  • Crown Veterinary Specialists
  • Hunterdon Family Medicine

Previous Job Positions:

  • Receptionist
  • Receptionist Supervisor
  • Patient Service Representative
  • Medical Receptionist

Schools:

  • Summit High School

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