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Walker Realty - Receptionist Resume Example

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Emily Bell
XXXX XXXXXXXX XXXXXX, Montgomery, IL 60538
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXX
Professional Summary

Seasoned Call Center Representative with more than two years of experience in fast-paced Call Center Environment. Excellent communication and interpersonal skills. Track record of achieving exceptional results in meeting deadlines, completing assigned tasks and resolving problems.

Skills
  • Sales and Marketing
  • Active Listening
  • English Language
  • Service Orientation
  • Customer and Personal Service
  • Reading Comprehension
  • Telecommunications
  • Critical Thinking
  • Communications and Media
  • Monitoring
  • Computers and Electronics
  • Complex Problem Solving
  • Clerical
  • Judgment and Decision Making
  • Production and Processing
  • Active Learning
  • Systems Evaluation
Experience
Receptionist Apr 2012Dec 2014 Walker Realty Chicago, IL
  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Receive payment and record receipts for services.
  • Transmit information or documents to customers, using computer, mail, or facsimile machine.
  • Schedule appointments and maintain and update appointment calendars.
  • File and maintain records.
  • Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
  • Process and prepare memos, correspondence, travel vouchers, or other documents.
  • Schedule space or equipment for special programs and prepare lists of participants.
Customer Service Representative Jan 2012Feb 2012 Phoenix Accounting Chicago, IL
  • Handled a variety of inbound and outbound calls to provide accurate and prompt resolution.
  • Documented all calls through web-based computer system
  • Forwarded complaints and complex calls to management for their handling expertise
  • Explain products or services and prices, and answer questions from customers.
  • Record names, addresses, purchases, and reactions of prospects contacted.
  • Maintain records of contacts, accounts, and orders.
  • Schedule appointments for sales representatives to meet with prospective customers or for customers to attend sales presentations.


Education
High School Diploma May 2011 Proviso East High School Maywood, IL
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Resume Details

This is a real resume for a Receptionist in Montgomery, Illinois with experience working for such companies as Walker Realty, Phoenix Accounting. This is one of the hundreds of Receptionist resumes available on our site for free. Use these resumes as templates to get help creating the best Receptionist resume.

Previous Companies:

  • Walker Realty
  • Phoenix Accounting

Previous Job Positions:

  • Receptionist
  • Customer Service Representative

Schools:

  • Proviso East High School

Level of Education:

  • High School Diploma

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