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Two Step Limousine - Receptionist Resume Example

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Anna Gonzales
XXXX XXXXXXX XXXXX, Denver, CO 80249
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXX
Professional Summary
Skills
  • Excel, Word, PowerPoint, 10-key
  • Hospitality industries
  • Private care
  • Customer and Personal Service
  • Social Perceptiveness
  • Administration and Management
  • Complex Problem Solving
  • Sales and Marketing
Experience
Receptionist/Greeter Jun 2014Present Two Step Limousine Denver, CO
  • Making reservations
  • Inputting invoices
  • Answering phones
  • Greeting customers at airport and escorting customers to private car
  • Taking care of any customer service needs client may have
Front Desk Agent Mar 2013Jun 2014 Baymont Inns and Suites Denver, CO
  • Greet, register, and assign rooms to guests of hotels or motels.
  • Verify customers' credit, and establish how the customer will pay for the accommodation.
  • Contact housekeeping or maintenance staff when guests report problems.
  • Make and confirm reservations.
  • Keep records of room availability and guests' accounts, manually or using computers.
  • Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
  • Compute bills, collect payments, and make change for guests.
  • Record guest comments or complaints, referring customers to managers as necessary.
  • Review accounts and charges with guests during the check out process.
  • Transmit and receive messages, using telephones or telephone switchboards.
  • Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
  • Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
Live in Personal Care Aid Jun 2012Mar 2013 Della Downing Arvada, CO
  • Administer bedside or personal care, such as ambulation or personal hygiene assistance.
  • Perform housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands.
  • Transport client to locations outside the home, such as to physicians' offices or on outings, using a motor vehicle.
  • Plan, shop for, or prepare nutritious meals or assist families in planning, shopping for, or preparing nutritious meals.
  • Participate in case reviews, consulting with the team caring for the client, to evaluate the client's needs and plan for continuing services.
Program Mentor Aug 2011Jun 2012 Choice living Service Arvada, CO
  • Working with special needs adults teaching them basic daily living skills
  • Taking adults out into the community teaching and working with them on everyday basic social skills
Customer Service Manager Feb 2009Jan 2010 Big Lots Lakewood, CO
  • Making work schedule
  • Cash handling, counting down cash draw at end of shift with cashiers
  • Supervise 20 or more employees
  • Inputting nightly invoices
  • Taking care of any customer needs via phone or in store
Payroll Administrative Assistant Aug 2008Feb 2009 Sequel Communications Englewood, CO
  • Review time sheets, work charts, wage computation, and other information to detect and reconcile payroll discrepancies.
  • Process paperwork for new employees and enter employee information into the payroll system.
  • Verify attendance, hours worked, and pay adjustments, and post information onto designated records.
  • Compute wages and deductions, and enter data into computers.
  • Process and issue employee paychecks and statements of earnings and deductions.
  • Taking care of any office project my manger needed
Assistant Manger Dec 2007Jun 2008 Homewood Suites by Hilton Lakewood, CO
  • Prepare work schedule and payroll
  • Train staff
  • Handling and posting AR accounts
  • Taking inventory and monitor daily data
  • Input and handle all customer service issues
  • Assist General Mangers in all aspect of position
  • Handle bank deposit collections and sales
Education
High School Diploma May 1978 Puckett High School Puckett, MS
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Resume Details

This is a real resume for a Receptionist in Denver, Colorado with experience working for such companies as Two Step Limousine, Baymont Inns And Suites, Della Downing. This is one of the hundreds of Receptionist resumes available on our site for free. Use these resumes as templates to get help creating the best Receptionist resume.

Previous Companies:

  • Two Step Limousine
  • Baymont Inns and Suites
  • Della Downing

Previous Job Positions:

  • Receptionist
  • Greeter
  • Front Desk Agent
  • Live in Personal Care Aid
  • Program Mentor

Schools:

  • Puckett High School

Level of Education:

  • High School Diploma

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