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Time Warner Cable - Receptionist Resume Example

Jaxon Turner
XXX XXXXXX, San Antonio, TX 78212
Ph: XXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXX
Professional Summary

Friendly and enthusiastic, Bi-Lingual [Receptionist] with [15] years of Front Desk experience. Willing to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.

Skills
  • Customer and Personal Service
  • Clerical
  • Service Orientation
  • English & Spanish Language
  • Judgment and Decision Making
  • Public Safety and Security
  • Active Listening
Experience
Receptionist Jan 1998Dec 2013 Time Warner Cable San Antonio, Tx
    • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
    • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
    • Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
    • Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided. Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
    • Analyze data to determine answers to questions from customers or members of the public.
    • Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.
    • Keep a current record of staff members' whereabouts and availability.
    • File and maintain records

     *  Hear complaints from customers or the public        

Help locate the appropriate management for assistance.

      *   Process and prepare memos, correspondence, vouchers or refunds of vending services. 

Loan processor/ Collector Oct 1981Dec 1997 First Finance San Antonio, Tx
  • Meet with applicants to obtain information for loan applications and to answer questions about the process.
  • Explain to customers the different types of loans and credit options that are available, as well as the terms of those services.
  • Review loan agreements to ensure that they are complete and accurate according to policy.
  • Handle customer complaints and take appropriate action to resolve them.
  • Set credit policies, credit lines, procedures and standards in conjunction with senior managers.
  • Stay abreast of new types of loans and other financial services and products to better meet customers' needs.
  • Negotiate payment arrangements with customers who have delinquent loans.
  • Send mail notices to customers whose accounts are delinquent,
Education
GED Fox Tech High School san antonio, Tx Certification complete at Champions school of Real Estate - Courses completed April 25, 2013
Community Service

Volunteer, Habitat for Humanity, 2010

Collection Volunteer, Toys for Tots, Blue Santa, 2000-2013

Student Mentor

Executive Member Time Warner Volunteer Corp. 2005-2013

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Resume Details

This is a real resume for a Receptionist in San Antonio, Texas with experience working for such companies as Time Warner Cable, First Finance. This is one of the hundreds of Receptionist resumes available on our site for free. Use these resumes as templates to get help creating the best Receptionist resume.

Previous Companies:

  • Time Warner Cable
  • First Finance

Previous Job Positions:

  • Receptionist
  • Loan processor
  • Collector

Schools:

  • Fox Tech High School

Level of Education:

  • GED

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