The Spa - Receptionist Resume Example

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Yctlain Gmhuch

XXX XXX XX XXX, Smiths Station, AL 36877

XXX XXX XX XXX, 36877, Smiths Station AL

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Professional Summary

I am an individual who sets high goals and strives to accomplish them. Machine facials are my specialty and i'm eager to learn to how to work with laser treatments for the skin. My main goal is to use my license to help someone achieve their own personal goal. Punctual, Quick learner, and motivated.

Skills

Customer and Personal Service
Administration and Management

Speaking
Critical Thinking

Social Perceptiveness
Time Management

Production and Processing
Active Listening

Education and Training
Active Learning

Reading Comprehension
Instructing

Personnel and Human Resources
Judgment and Decision Making

Sales and Marketing
Writing

Learning Strategies
Public Safety and Security

Microdermabrasion
Microcurrent

Body Wraps
Galvanic machines

High frequency
oxygen facial

waxing
Chemical Peels

Experience

Receptionist Apr 2015 ‐ Current The Spa Fort Benning, Ga

Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.

Receive payment and record receipts for services.

Schedule appointments and maintain and update appointment calendars.

File and maintain records.

Jewelry Consultant Dec 2012 ‐ Mar 2015 Zales Columbus, GA

Clean and polish metal items and jewelry pieces, using jewelers' tools, polishing wheels, and chemical baths.
Help Customers pick out jewelry for loved ones on a budget.
Administrative work by filing and going through documents to make sure everything was how it was supposed to be.

Sales Representative Feb 2013 ‐ Dec 2013 Sunglass Hut Columbus, Ga

Greet customers and ascertain what each customer wants or needs.

Describe merchandise and explain use, operation, and care of merchandise to customers.

Recommend, select, and help locate or obtain merchandise based on customer needs and desires.

Answer questions regarding the store and its merchandise.

Compute sales prices, total purchases and receive and process cash or credit payment.

Help customers try on or fit merchandise.

Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.

Demonstrate use or operation of merchandise.

Place special orders or call other stores to find desired items.

Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.

Prepare merchandise for purchase or rental.

Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.

Inventory stock and requisition new stock.

Exchange merchandise for customers and accept returns.

Bag or package purchases, and wrap gifts.

Estimate cost of repair or alteration of merchandise.

Clean shelves, counters, and tables.

Bag or package purchases, and wrap gifts.

Sales Oct 2012 ‐ Apr 2013 Celaris Columbus, GA

Resolve customer complaints regarding sales and service.

Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.

Determine price schedules and discount rates.

Confer with potential customers regarding equipment needs and advise customers on types of equipment to purchase.

Review operational records and reports to project sales and determine profitability.

Smoothie Maker Feb 2011 ‐ Oct 2011 BubbleDrink.com Aiea, HI

Greet Customers
Make smoothies
Prepare Fruit
Take Care of customer complaints
Open and close register
Train new employers

Restaurant Manager Apr 2007 ‐ Oct 2011 Hibachi 101 Wilson, NC

Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.

Greet guests, escort them to their seats, and present them with menus and wine lists.

Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.

Count money and make bank deposits.

Investigate and resolve complaints regarding food quality, service, or accommodations.

Schedule staff hours and assign duties.

Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.

Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients.

Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities.

Education