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The Everett Clinic - Receptionist Resume Example

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Raadlxena Rpceetitlc
XXXX XXXXXXXXXXX XXX, Everett, WA 98201-4727
XXXX XXXXXXXXXXX XXX, 98201-4727, Everett WA
XXXXXXXXXX
XXXXXXXXXXXXXXXXXX
Professional Summary

Reliable receptionist with twelve years of background in customer service. Hardworking and diligent with nine years of experience with The Everett Clinic in reception and customer service.

Skills
  • Epic Training
  • Able to enter external referrals
  • Concise clear telephone encounters
  • Confident on the phone when speaking to patients and outside vendors
  • Able to meet deadlines
  • Able to thoroughly research background information
  • Able to coordinates and completes tasks
  • Working knowledge of CPT and Coding
Experience
Receptionist Sep 2006Current The Everett Clinic Everett, wa
  • Trained to use Epic
  • Answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Transmit information or documents to patients, using computer, mail, or fax machine.
  • Hear and resolve complaints from customers or the public.
  • Schedule appointments and maintain and update appointment calendars.
  • Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
  • Enter external referrals
  • Work Reschedule Queues
  • Work with interpretive services
  • Work the Neurology referral queue on a daily basis
  • Comb the doctors schedules to ensure appointments have been properly scheduled
  • Clear understanding of insurances
Customer Service Aug 2003Aug 2006 The Everett Herald Everett, wa
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Education
High School Diploma Jun 2003 Stanwood High School Stanwood, wa
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Resume Details

This is a real resume for a Receptionist in Everett, Washington with experience working for such companies as The Everett Clinic, The Everett Herald. This is one of the hundreds of Receptionist resumes available on our site for free. Use these resumes as templates to get help creating the best Receptionist resume.

Previous Companies:

  • The Everett Clinic
  • The Everett Herald

Previous Job Positions:

  • Receptionist
  • Customer Service

Schools:

  • Stanwood High School

Level of Education:

  • High School Diploma

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