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Team Staffing - Receptionist Resume Example

Natalie Bennett
XXX XXX XXXX XXXXXX XXXX X, Orlando, FL 32809
Ph: XXXXX XXXXXXXX
XXXXXXXXXXXXXXXXX
Professional Summary

Accomplished and energetic Hostess with a solid history of achievement in Customer Services. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include Excellent communication skills; able to give accurate information to guests, Outstanding phone etiquette, Able to stand and walk for extended periods of time.

Skills

  • Bi-Lingual English/Spanish/Sign Language
  • Customer and Personal Service
  • Coordination
  • Communications and Media
  • Education and Training
  • Learning Strategies
Experience
Receptionist Feb 2014Present Team Staffing Orlando, FL

  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Receive payment and record receipts for services.
  • Transmit information or documents to customers, using computer, mail, or facsimile machine.
  • Hear and resolve complaints from customers or the public.
  • Schedule appointments and maintain and update appointment calendars.
  • File and maintain records.
  • Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
  • Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
  • Analyze data to determine answers to questions from customers or members of the public.
  • Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.
Hostess Dec 2012Jan 2014 One Stop Hospitatlity Kissimmee, Fl
  • Greet guests and seat them at tables or in waiting areas.
  • Provide guests with menus.
  • Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
  • Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
  • Answer telephone calls and respond to inquiries or transfer calls.
  • Take and prepare to-go orders.
  • Operate cash registers to accept payments for food and beverages.
  • Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.
  • Inspect dining and serving areas to ensure cleanliness and proper setup.
  • Receive and record patrons' dining reservations.
  • Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary.
  • Assist with preparing and serving food and beverages.
  • Plan parties or other special events and services.
Office Helper Aug 2010Oct 2012 Miracle Clean Service St.Cloud, Fl
  • Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
  • Answer telephones, direct calls, and take messages.
  • Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
  • Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
  • Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
  • Compile, copy, sort, and file records of office activities, business transactions, and other activities.
  • Review files, records, and other documents to obtain information to respond to requests.
  • Deliver messages and run errands.
  • Inventory and order materials, supplies, and services.
Education
Associate of Science : Veterinarian May 2016 Valencia College Kissimmee, Fl
Associate of Science : Veterinarian May 2016 St Petersburg College St Petersburg, fl
High School Diploma : High School Jun 2013 Osecola Christian Preparatory School Kissimmee, Fl
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Resume Details

This is a real resume for a Receptionist in Orlando, Florida with experience working for such companies as Team Staffing, One Stop Hospitatlity, Miracle Clean Service. This is one of the hundreds of Receptionist resumes available on our site for free. Use these resumes as templates to get help creating the best Receptionist resume.

Previous Companies:

  • Team Staffing
  • One Stop Hospitatlity
  • Miracle Clean Service

Previous Job Positions:

  • Receptionist
  • Hostess
  • Office Helper

Schools:

  • Valencia College
  • St Petersburg College
  • Osecola Christian Preparatory School

Level of Education:

  • Associate of Science
  • High School Diploma

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