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Story Medical Clinic - Receptionist Resume Example

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Alexa Coleman
XXXXX XXXXX XXX, Maxwell, IA 50161
Professional Summary

Seasoned receptionist/administrative assistant with over 16 years career experience in the business office/customer service business. Dedicated to making sure a customers experience is a good one. Employs exceptional skills in providing excellent customer service, relation, and marketing.  Dedicated and reliable individual who possess experience in multiple facets of a business office.

  • Organized
  • Multitask Effectively
  • Personable & Reliable
  • Detail oriented
  • Resourceful
  • Microsoft Office
  • Accounts Receivables
  • Customer Service & Relations
  • Problem solving
  • Telephone Reception 
Receptionist/Scheduler Sep 2013Present Story Medical Clinic Maxwell, Ia
  • Courteously greets patients in the reception area.
  • Schedule patient's  upcoming appointments.
  • Answer and direct patient phone calls.
  • Marketing locally for the clinic.
  • Collect patient copayments and prepared bank deposits.
  • Enter driver's CDL information into the DOT transportation data base.
  • File documents.
  • Room patients and clean rooms as needed.  
Receptionist/Scheduler Jul 2005Sep 2013 Westlakes Surgery Center Clive, Ia
  • Checked in and registered surgical patients.
  • Served as a family liaison.
  • Answered and directed all calls.
  • Calculated patient coinsurance amounts and collected it.
  • Chaired the safety committee.
  • Prepared company deposits.
  • Analyzed and improved patient's visits.
  • Recorded inventory used and depleted it from master inventory.
Payroll Administrator Sep 2005Jul 2007 Xenia Rural Water District Bouton, Ia
  • Entered time card information into an Excel spreadsheet weekly.
  • Verified and reconciled time cards, employee vacation time, sick time, and prepared employee pay checks.
  • Assisted human resources with filing and organizing employee files. 
  • Assisted in organizing the department and doing some accounts payable as well.
Head Surgery Scheduler/Biller Sep 1998Dec 2003 Surgery Center of Des Moines West Clive, Ia
  • Scheduled all surgeries for 8 operating rooms.
  • Answered and directed multiple phone lines.
  • Entered all patient charges into the computer system.
  • Assisted patients in setting up payment plans and researching their insurance policies.
  • Received and recorded patient's payments.
  • Prepared daily bank deposits.
Business Administration/Sales and Marketing : Sales/Marketing May 1999 American Institute of Business Des Moines, Ia
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Resume Details

This is a real resume for a Receptionist in Maxwell, Iowa with experience working for such companies as Story Medical Clinic, Westlakes Surgery Center, Xenia Rural Water District. This is one of the hundreds of Receptionist resumes available on our site for free. Use these resumes as templates to get help creating the best Receptionist resume.

Previous Companies:

  • Story Medical Clinic
  • Westlakes Surgery Center
  • Xenia Rural Water District

Previous Job Positions:

  • Receptionist
  • Scheduler
  • Payroll Administrator
  • Head Surgery Scheduler
  • Biller


  • American Institute of Business

Level of Education:

  • Business Administration/Sales and Marketing

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