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Schenectady Regional Orthopedic Associates - Receptionist Resume Example

Ella Peterson
XXX XXXXX XXX, Schenectady, NY 12309
Professional Summary
Driven and compassionate healthcare professional with over fifteen years hands-on experience in fast-paced specialty environments.  Accountable and responsible with a strong focus on patient wellness.

Excellent customer service skills.
Exceptional communication skills.
Profound knowledge of the procedures and policies of a medical office.
Familiarity with medical terminology,medications, and insurance policies.
Ability to work efficiently and accurately.
Excellent telephone etiquette and keyboard skills.
Able to multitask and work in a fast pace environment.
Knowledge of various medical softwares.

Receptionist Oct 2001Present Schenectady Regional Orthopedic Associates Schenectady, NY
  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Receive payment and record receipts for services.
  • Hear and resolve complaints from customers or the public.
  • Registered all patient demographics into computer.
  • Scheduled all imaging procedures with outside facilities.
  • Verified patient insurances.
  • Obtained authorizations from insurance companies.
  • Completed medical forms.
  • Scheduled and rescheduled patient appoinments.
  • Trained other emplyees.
  • Traveled to two satellite offices.
  • Opened and closed offices.
Receptionist Jun 1998Sep 1999 Albany Gastroenterology Consultants Albany, NY

Responsible for greeting patients, answering and directing incoming phone calls for a practice of eight physicians and two nurse practiitioners.
Set-up and mantained all templates for the scheduling of patients.
Worked with four area hospitals scheduling procedures,imaging and laboratory studies.
Retrieved and filed patient medical records.
Confirmed next day appointments.
Demonstrated a commitment to internal and external customer service.
Worked effectively as a member of a multi-disciplinary team.

Medical Assistant Nov 1996Jun 1998 Women's Health Care Plus of Bellevue Women's Hospital Schenectady, NY Responsible for the clinical aspects and direct care of patients.
Worked directly with physicians assisting with patient exams and procedures.
Created and mantained patient records.
Utilized computer software to schedule patient appointments and gather patient information.
Scheduled and confirmed patient procedures.
Entered patient medical,financial, and insurance information into computer.
Traveled to two satellite offices.
Medical Assistant Certificate Dec 1996 Mildred Elley Business School Albany, NY
High School Diploma Jun 1994 Niskayuna High School Niskayuna, NY
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Resume Details

This is a real resume for a Receptionist in Schenectady, New York with experience working for such companies as Schenectady Regional Orthopedic Associates, Albany Gastroenterology Consultants, Womens Health Care Plus Of Bellevue Womens Hospital. This is one of the hundreds of Receptionist resumes available on our site for free. Use these resumes as templates to get help creating the best Receptionist resume.

Previous Companies:

  • Schenectady Regional Orthopedic Associates
  • Albany Gastroenterology Consultants
  • Womens Health Care Plus of Bellevue Womens Hospital

Previous Job Positions:

  • Receptionist
  • Medical Assistant


  • Mildred Elley Business School
  • Niskayuna High School

Level of Education:

  • High School Diploma

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