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Our receptionist resume examples, templates and writing guide will help you create a resume that gets results.
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Take a look at the receptionist resume sample below. As you can see, there are different customizable sections, including a work history section that features a bevy of skills. Need help making this example your own? Our resume builder allows you to update (and create) as many new sections as necessary to effectively capture your years of experience and accomplishments.
If you’re interested in becoming a receptionist, that means you need to write a perfect resume for the position. Receptionist resumes can help you apply for work as an office assistant, front desk receptionist, health care or medical receptionist, or similar office positions. These positions are often considered entry-level positions that require administrative tasks to succeed. However, your ability to showcase these skills will play into whether you get the job.
We’ll give you what you need to write a receptionist resume that will work well for you:
It’s important to understand the three resume formats before writing as depending on your experience with being a receptionist or in customer service, one type of resume may be a better fit:
Receptionists require a good balance of several interpersonal or soft skills, along with a lot of hard skills like using software such as Microsoft office suite (office, excel, power point, outlook), handling communication and office equipment such as multi-line phone system, printer, scanner, etc. Here’s some key traits required to be a successful receptionist that should appear through your resume:
At the top of your resume, you should include a resume objective or resume summary. This is a short paragraph, typically two to three sentences. A summary (which is preferred by most job seekers with experience) is an overview of your best skills, work achievements and qualifications that is specifically tailored to the company. While an objective is used to tell a recruiter what your career goals are and your reasoning for applying to the role, its focus is on your career path.
Next is your skills section. This is where you showcase all the skills necessary for you to do the job on a daily basis. Here are a few bullet points you might include:
If you have any previous experience in this field, you’ll want to include it in your experience section. Including past experience on a professional resume allows you to show that you actually made a difference at a previous job. Additionally, you can include experience related to this field that may have transferable skills.
List your education credentials in this section of your law resume. The educational requirements may differ depending on the receptionist job you’re applying for but keep in mind that:
You can create additional sections for your receptionist resume that are relevant, such as:
Do:
Don't:
Get all the resume writing advice you need with ResumeHelp’s resources.
Give the potential employer additional information about yourself with a professional cover letter. You can complement your federal resume with our resources:
Have questions? We’re here to help.
No. It’s expected that you have basic Microsoft Office skills if you’re applying to be a receptionist. Instead, learn more about how to use Microsoft Office applications, like Microsoft Excel, and showcase those advanced skills (e.g., getting a certification in Excel or listing a previous experience where you used Excel). Advanced skills will get you more attention from a hiring manager than basic ones, especially if you can back them up in practice. Other good skills to indicate instead would be your mastery of Google Suites programs such as docs, slides and sheets, or being able to use Adobe programs as well.
It’s always good to get specific about your skills. Attention to detail is a key skill employers look for in a receptionist so having specific details and metrics in your work history and throughout your resume would be a great indicator of success. For example, if you’re applying for a medical receptionist job, you can indicate previous medical receptionist experience and knowledge. This can help you showcase that you know how to do a specific job, not just that you’re good at administrative skills.
Your best resume format depends on your experience and how you’re using that experience. If you have many years of experience, the chronological resume format will typically be the right option. If you have fewer years of experience, the functional or combination format might work best. Your best option will always be to look at receptionist resume samples and use these resume examples to build your own resume.
Receptionists are the first people new clients interact with so it’s important for them to be courteous, knowledgeable and great listeners. Meaning that some of the most valuable skills and traits for a successful receptionist would be communication skills, interpersonal skills, multitasking skills and customer management skills. You can highlight these skills across your resume in a specified skills section, in your professional summary or with detailed bullet points in your work history.
A good professional summary for a receptionist should convey not just your enthusiasm for the role but should highlight a few of the key points mentioned in the job description so that the employer knows right away that you’d be a great fit for the role, just like in the following example:
Friendly and organized receptionist that possesses a keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic with the ability to perform effectively in independent or team environments.
Receptionists greet and help guests and visitors, they receive, answer and route calls, receive mail and deliveries, schedule appointments, process payments and handle communication needs such as print, scan, copy and email. They need to have a range of skills with the most important being highly detail-oriented and great communicators. Other important qualities include having excellent phone skills, knowing how to be friendly while remaining professional, possessing emotional intelligence and being technologically proficient.
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