Mayer Insurance Agency - Receptionist Resume Example

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Ethan Davis
XXXXX XXXX XXXX XXXXX, Farmington, MN 55024
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Ph: XXXXX XXXXXXXX
Summary
Service-oriented customer service with 10+ years background in customer service and accounts receivable. Core competencies include detail oriented, customer friendly and multi-tasker as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency. Goal-oriented and dedicated to high levels of customer satisfaction and meeting aggressive business goals.
Skills

friendly And Courteous Detail Oriented multi-tasker Dedicated deadline Achiever Loyal

Experience
Receptionist/Office Assistant Sep 2004Present Mayer Insurance Agency Apple Valley, MN Confer with customers by telephone or in person to provide information about products or services, assist with making payments, make changes to accounts, or obtain details of complaints. Keep records of customer interactions or transactions, inquiries, complaints, or comments, as well as actions taken. Resolve customers' issues. Correspond with insured, third party administrators, group administrators, vendors, or agents via telephone, email, fax, or letter to obtain information or inform account status or changes. Organize and work with detailed office records, maintaining files for each policyholder, including policies that are to be reinstated or cancelled. Run and complete company download reports of client information. Maintain office calendar including but not limited to appointments for staff, clients, agents, vendors, etc. Provide and pull together 25 employee health folders to present to client of more than 25 healthcare facilities.  Assist team of 11 employees with requests, inquiries, carrier information, etc.
Assistant Manager Sep 1992Jun 1996 Haskell's Wine and Spirits Minneapolis, Mn Manage, train, and encourage employees.  Assist clients with selections.  Order and maintain merchandise.  Run reports and set up store for beginning and end of day, including bookkeeping and sales.  Promote merchandise to client.  Interaction with corporate headquarters as well as clients, vendors, other stores, managers, and employees.
Education
Courses accomplished: Business Office Administration Sep 1978 Minneapolis Community College Minneapolis, MN Minneapolis Community College Minneapolis, MNJun 1979
Certification: Medical Terminology Dakota County Technical College Rosemount, MN, US Certification: Medical Terminology Sep 1994 Dakota County Technical College Rosemount, MN Business Office Machines, Shorthand, Rhetoric English: Business Administration
High School Diploma: Business Machines North Community High School Minneapolis, MN, US High School Diploma: Business Machines Jun 1978 North Community High School Minneapolis, MN
Community Service

Certifications
Medical Terminology Certification: Medical Terminology 1994-09

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About this resume

Receptionist FROM Farmington , Minnesota RESUME

This is a resume for a Receptionist in Farmington, Minnesota with experience working for such companies as Mayer Insurance Agency and Haskells Wine and Spirits. The grade for this resume is 0 and is one of hundreds of Receptionist resumes available on our site for free. Use these resumes as templates to get help creating the best Receptionist resume.

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School Attended
Minneapolis Community College