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Hinsdale Internal Medicine - Receptionist Resume Example

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Assun Npliaug
XXXX XX XXXXX XXXXXXX XXXX X, Willowbrook, IL 60527
Ph: XXXXX XXXXXXXX
XXXXXXXXXXXXXXX
Professional Summary
Skills
  • Clerical
  • Customer and Personal Service
  • English Language
  • Active Listening
  • Time Management
  • Computers and Electronics
  • Equipment Maintenance
  • Multitasker
  • EMR
  • Reliable
Experience
New Patient Navigator Apr 2017Current AMITA Health Cancer Institute & Outpatient Center Hinsdale, IL

Make all new patient appointments to the Cancer Center for Oncology doctors. Get medical records from existing doctors

imaging, labs, doctors notes, pathology and all documtents needed

for their first visit.

Check insurance benefits to make sure all plans are active in

our system. 

Answer phones and help with all questions regarding their appointments, and give directions if needed.

Receptionists and Information Clerks Jan 2017Mar 2017 Amita Endocrinology Office Hinsdale, IL
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Schedule and confirm appointments for clients, customers, or supervisors.
  • Open, read, route, and distribute incoming mail or other materials and answer routine letters.
  • Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager.
  • Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
  • Receive payment and record receipts for services.
  • Schedule appointments and maintain and update appointment calendars.
  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
Doctors Office Receptionist Oct 2015Mar 2017 Amita Arthritis Center, Amita Asthma & Allergy Woodridge, IL
  • Answer 2 different telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Create, maintain, and enter information into databases.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunction
  • Make,cancel and change appointments along with checking in and out all patients for 2 practices.
  • Open mail and distribute to appropriate doctor.
  • Conduct searches to find needed information, using such sources as the Internet.
  • Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager.
  • Protect the security of medical records to ensure that confidentiality is maintained.
  • Retrieve patient medical records for physicians, technicians, or other medical personnel.
  • Release information to persons or agencies according to regulations.
  • Compile and maintain patients' medical records to document condition and treatment and to provide data for research or cost control and care improvement efforts.
  • Process and prepare business or government forms.
  • Post medical insurance billings.
  • Open office in morning and check faxes for cancelled appointments,urgent messages or refill requests.
Doctors Office Receptionist May 2006Oct 2015 Amita Hinsdale Internal Medicine Westmont, Il.
  • My duties include opening the office in the morning.Also greeting and checking patients in and out.
  • Collecting copays and payments.
  • Taking messages in computer system and send to Medical Assistant and doctor with any questions or problems they may have.
  • Refilling prescriptions, faxing, billing,and insurance verification.
  • Fulfilling medical record requests for insurance purposes, transfers and consults.
  • I also help patients with information on getting financial help for medications.
  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Receive payment and record receipts for services.
  • Transmit information or documents to customers, using computer, mail, or facsimile machine.
  • Hear and resolve complaints from customers or the public.
  • Schedule appointments and maintain and update appointment calendars.
  • Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
  • Analyze data to determine answers to questions from customers or members of the public.
  • Enroll individuals to participate in programs and notify them of their acceptance.
  • Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.
Data Reference Clerk Aug 2003Apr 2006 University Of Chicago Physicians Group Bolingbrook, Il.
  • filing, microfilm, computer batch tracking, copying, faxing,.
  • filling claims requests and other various office duties.
  • 2005- I was among the first crew who started the scanning program.
  • Scanning was new to the University and I helped launch it.
  • Establish the conversion plan from film to scanning.
  • Helping with copy machine maintenance.
Order Desk Jun 1980Mar 1987 Toyo Tire (U.S.A.) Corporation Elk Grove, Il.
  • Answering phones, filing, copying,.
  • monthly sales reports, phone orders, customer service.
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
  • Solicit sales of new or additional services or products.
Education
Medical Terminology Certificate, University Of Chicago Jan 2005 Graduate Of Glenbard North High School
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Resume Details

This is a real resume for a Receptionist in Willowbrook, Illinois with experience working for such companies as Amita Health Cancer Institute Outpatient Center, Amita Endocrinology Office, Amita Arthritis Center Amita Asthma Allergy. This is one of the hundreds of Receptionist resumes available on our site for free. Use these resumes as templates to get help creating the best Receptionist resume.

Previous Companies:

  • AMITA Health Cancer Institute Outpatient Center
  • Amita Endocrinology Office
  • Amita Arthritis Center Amita Asthma Allergy

Previous Job Positions:

  • Receptionists And Information Clerks

Schools:

  • Graduate Of Glenbard North High School

Level of Education:

  • Medical Terminology Certificate, University Of Chicago

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