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Disability Rights And Resources - Receptionist Resume Example

Alexa Coleman
Professional Summary:

Accomplished and energetic Customer Service Representative with a solid history of achievement in superior Customer Service. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include communication, management and independent thinking.

  • Customer and Personal Service
  • Active Listening
  • Administration and Management
  • Judgment and Decision Making
  • Time Management
  • Social Perceptiveness
  • Coordination
Receptionist Feb 2013Present Disability Rights and Resources Charlotte, NC
  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Schedule appointments and maintain and update appointment calendars.
  • Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
  • Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
  • Keep a current record of staff members' whereabouts and availability.
Sr. Operations Rep Dec 2000Jul 2002 Bank of America Corporation CHARLOTTE, NC
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Interacted with Relationship Officers and processed payments.
  • Performed balancing Branch and Encore Wire Transfers
Store Manager Mar 1998Nov 1998 Carolina Petroleum/Petro Express CHARLOTTE, NC
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Inventory stock and reorder when inventory drops to a specified level.
  • Establish credit policies and operating procedures.
  • Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
  • Review inventory and sales records to prepare reports for management and budget departments.
Office Manager Oct 1995Mar 1997 First National Security Corp Charlotte, NC
  • Monitor the facility to ensure that it remains safe, secure, and well-maintained.
  • Prepare and review operational reports and schedules to ensure accuracy and efficiency.
  • Acquire, distribute and store supplies.
  • Direct or coordinate the supportive services department of a business, agency, or organization.
High School Diploma : General Jun 1989 Julian Chicago, IL
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Resume Details

This is a real resume for a Receptionist in CHARLOTTE, North Carolina with experience working for such companies as Disability Rights And Resources, Bank Of America Corporation, Carolina Petroleum. This is one of the hundreds of Receptionist resumes available on our site for free. Use these resumes as templates to get help creating the best Receptionist resume.

Previous Companies:

  • Disability Rights and Resources
  • Bank of America Corporation
  • Carolina Petroleum

Previous Job Positions:

  • Receptionist
  • Sr Operations Rep
  • Store Manager
  • Office Manager


  • Julian

Level of Education:

  • High School Diploma

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