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Bubble Tea and Dessert Cafe - Receptionist Resume Example

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Yliu A(anrxo) Xu
XXXX XXXXXX XXXX, San Francisco, CA 94124
XXXX XXXXXX XXXX, 94124, San Francisco CA
XXXXX XXXXXXXX
XXXXXXXXXXXXXXXXXXXXXX
Summary
Friendly and enthusiastic receptionist with 5 years background in
customer service. Able to learn new tasks quickly and proficient in
growing key customer relationships. Represent establishment with
friendly, professional demeanor at all times.
Skills
  • Customer and Personal Service
  • Active Listening
  • Time Management
  • Computer and Outlook Skills
  • Active Learning
  • Foreign Language
Experience
Receptionist Aug 2014Current Bubble Tea and Dessert Cafe San Francisco, CA
  • Greet guests and seat them at tables or in waiting areas.
  • Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
  • Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
  • Take and prepare to-go orders.
  • Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.
  • Assist with preparing and serving food and beverages.
  • Answer customers' questions about products, prices, availability, or credit terms.
Receptionist Aug 2012Apr 2014 Voiz Karaoke and Music Studio San Francisco, CA
  • Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions.
  • Complete work schedules, manage calendars, and arrange appointments.
  • Confer with customers by telephone or in person to provide information about services, take orders, cancel accounts, or obtain details of complaints.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
  • Diagnose and resolve media system problems.
Cashier Jan 2012Dec 2012 Teaway Coffee and Tea San Francisco, CA
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Prepare drink and food items, such as milk tea, sandwiches, and ice cream dishes, using standard formulas or following directions.
  • Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.
  • Keep records of all goods shipped, received, and stored.
  • Carry food supplies, equipment, and utensils to and from storage and work areas.
Receptionist Oct 2010Aug 2011 Lucky River Chinese Restaurant San Francisco, CA
  • Schedule appointments and maintain and update appointment calendars.
  • Make and confirm reservations for transportation and accommodations, using telephones, faxes, mail, and computers.
  • Prepare bank deposits by compiling data from cashiers, verifying and balancing receipts, and sending cash, checks, or other forms of payment to banks.
  • Greet persons entering establishment, determine nature and purpose of visit, and direct them to specific destinations.
  • Package take-out foods or serve food to customers.
Customer Service Jun 2008Feb 2011 Food Pantry San Francisco, CA
  • Sorted, organized and shelved food donations.
  • Delivered food donations to disabled and elderly customers as necessary.
  • Complete contract forms, prepare change of address records.
  • Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific services, and to notify them of any planned adjustments.
Education
Pre-Nursing San Jose State University San Jose, CA
Medical Assistant Heald College San Francisco, CA
Language
Fluent in Cantonese, Mandarin, English, and Toishanese
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Resume Details

This is a real resume for a Receptionist in San Francisco, California with experience working for such companies as Bubble Tea And Dessert Cafe, Voiz Karaoke And Music Studio, Teaway Coffee And Tea. This is one of the hundreds of Receptionist resumes available on our site for free. Use these resumes as templates to get help creating the best Receptionist resume.

Previous Companies:

  • Bubble Tea and Dessert Cafe
  • Voiz Karaoke and Music Studio
  • Teaway Coffee and Tea

Previous Job Positions:

  • Receptionist
  • Cashier
  • Customer Service

Schools:

  • San Jose State University
  • Heald College

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