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Pate Dawson - Receiving Clerk Resume Example

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Zoey Brooks
  • XXX XXXXXXX XXX, Statesville, NC 28677
  • - XXXXXXXXXXXXX
  • - XXXXXXXXXXXXXXXXXXX
Professional Summary

Dedicated Customer Service Represenative with over 12 years of experience combining expert knowledge and customer service expertise in Medical, Sales, and Manufacturing. Able to learn new tasks quickly and proficient in growing key customer relationships. Represents establishment with friendly, professional demeanor at all times.

Skills
  • Clerical
  • Time Management
  • Speaking
  • Critical Thinking
  • Complex Problem Solving
  • Active Learning
  • Judgment and Decision Making
  • Service Orientation
  • Customer and Personal Service
  • Mathematics
  • Computers and Electronics
  • Public Safety and Security
  • Persuasion
Experience
Receiving Clerk 05/2013 to Present
Pate Dawson - Statesville, NC
  • Answer telephones, direct calls, and take messages.
  • Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions.
  • Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
  • Complete work schedules, manage calendars, and arrange appointments.
  • Train other staff members to perform work activities.
  • Examine shipment contents and compare with records such as manifests, invoices, or orders to verify accuracy.
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Receive payment and record receipts for services.
  • Schedule appointments and maintain and update appointment calendars.
Customer Service Represenative 06/2004 to 05/2013
Medi Home Care - Statesville, NC

  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Review insurance policy terms to determine whether a particular item is covered by insurance.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
  • Deliver equipment to specified hospital locations or to patients' residences.
  • Perform clerical duties such as typing, proofreading, and sorting mail.
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Assist customers by providing information and resolving their complaints.
  • Greet customers entering establishments.
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Receptionists and Information Clerks 07/1999 to 03/2004
GardenRidge - Statesville, NC
  • Schedule appointments and maintain and update appointment calendars.
  • File and maintain records.
  • Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment.
  • Receive or prepare work orders.
  • Relay work orders, messages, or information to or from work crews, supervisors,  using telephones or two-way radios.
  • Prepare daily work and run schedules.
  • Maintain logs of activities and completed work.
  • Load machines with required input or output media such as paper, cards, disks, tape.
  • File and maintain records.
Education
High School Diploma: South Iredell High - Barium Springs, NC
Community Service
Volunteer Community Service
Awards
Athlete Award
Employee of the Month, Clark Hurth, Sears & Roebuck, GardenRidge
Outstanding Achievement in Customer Service

Top Performer, Inside Sales 

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Resume Details

This is a real resume for a Receiving Clerk in Statesville, North Carolina with experience working for such companies as Pate Dawson, Medi Home Care, Gardenridge. This is one of the hundreds of Receiving Clerk resumes available on our site for free. Use these resumes as templates to get help creating the best Receiving Clerk resume.

Previous Companies:

  • Pate Dawson
  • Medi Home Care
  • GardenRidge

Previous Job Positions:

  • Receiving Clerk
  • Customer Service Represenative
  • Receptionists and Information Clerks

Schools:

  • South Iredell High

Level of Education:

  • High School Diploma

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